Can not redeem code (microsoft store)

If you mean redeeming the code, there are a number of ways to do it, you can redeem on the console, by going to the store, and finding the redeem code option, select it, and type in the code, and then redeem it. You can also redeem the code on the Microsoft
store on Windows 10, by selecting the three dots on the top right next to your gamerpic, then select redeem code, and type in the code and redeem it. or you can redeem the code on the Xbox app on iOS or Android. You can also redeem the code on account.microsoft.com
too.

To redeem codes, you can do it here https://account.microsoft.com/billing/redeem? or on the Microsoft Store on PC, the Xbox App on PC, or on the Microsoft Store on the Xbox.

you can redeem codes in the Microsoft store on pc or xbox .

You can redeem it on steam.

You can't redeem a steam code on the xbox/microsoft store platform. You MUST buy it digitally on the microsoft store to use it on xbox live/windows live.

its been a week already. I am upset
can you please tell me what is wrong here