Can not play with one specific friend

Nyc4147 · Jun 7, 2021

Hi,

Both my sons have minecraft accounts and used to be able to play with each other. I created them accounts recently so that they could play with friends. Since then they can no longer join each other’s world but can join all other friends. They are able to play with each other when they play together in someone else’s world but can not join each other’s worlds. Other people can join their world. Both of their privacy settings are set to allow them to add friends and play online. I’ve even created an account for them using my email accounts and they still can not play together. Please let me know how to resolve this.

Thank you

:)

XBF Meryem R

Hello there!

Regarding your case, please try rechecking their privacy and online safety once to make sure that all settings are set up correctly.

Manage Xbox online safety and privacy settings | Xbox Support

Please try to also check with Minecraft support for more information.

XBF John

Okay, can you do me a favor and next time you try to connect with this specific friend, can you and our friend both submit a report through the Report a Problem app. You can download it from the store on the Xbox and please add [Xbox Forums] to the title. Once you do so can you please share the names of each report that both you and your fiend submit so that we can investigate on both ends.

Thank you,

shadowviper11

Hey sorry for the late response. Yes, the problem still persists we tries playing For Honor last week and we couldn't play together unless someone else was host of the lobby.

shadowviper11

I have Gamepass Ultimate. We actually also thought this could've been the issue which is why he got gold for month to check if it was the problem

XBF John

Have either you or your friend ever received enforcement action on your account such as suspension or being banned? And do both users have Xbox Game Pass or Xbox Live Gold?

Thank you,

Can not play with one specific friend