Can not log into profile as yahoo email does not exist and cant verify account with microsoft

Discus and support Can not log into profile as yahoo email does not exist and cant verify account with microsoft in XBoX on Consoles to solve the problem; hi So my account ask me verify my account and it says it will send a code to the yahoo email address it made me set up to link with the microsoft... Discussion in 'XBoX on Consoles' started by CagedLegend92, Dec 18, 2014.

  1. Can not log into profile as yahoo email does not exist and cant verify account with microsoft


    hi

    So my account ask me verify my account and it says it will send a code to the yahoo email address it made me set up to link with the microsoft account but the yahoo email (that i never use) does not exist so i can't verify the code it keeps sending to that
    address, and there no way of changing the email address with my account as i will always ask to verify the old yahoo email which does not work.

    i cant use my profile anymore because of these please help

    thanks

    :)
     
    CagedLegend92, Dec 18, 2014
    #1
  2. Vandelizm187
    Vandelizm187 Guest
    Email verify problem.

    Hello , i recently got an xbox one , but im having a serious problem , i had an yahoo email back in the day , and configured my secondary email as a gmail , well .. the problem is , the yahoo email has been gone due to inactivity , so i cant acces it , and
    to log into my xbox one it keeps saying microsoft sent an link that i should click to verify on my yahoo email , which is impossible for me ... what should i do now ?? I can log my account on the xbox live home page , normally using my secondary email just
    like im doing now , but seems impossible to log into xbox one. Hope you guys can help me , dont wanna lose my acc Can not log into profile as yahoo email does not exist and cant verify account with microsoft :(

    Thanks in advance.
     
    Vandelizm187, Dec 18, 2014
    #2
  3. The Forza Horizon profile you are trying to load is no longer available

    I can log into the microsoft email account associated with the game, I can log into the xbox app, I can log into Forza website but the game says my profile doesn’t exist?



    My version number for the game is 1.0.58.2
     
    OtherwisePilot2, Dec 18, 2014
    #3
  4. BobMcFly247
    BobMcFly247 Guest

    Can not log into profile as yahoo email does not exist and cant verify account with microsoft

    You may please phone the support on your issue as they are able to help with this. The proper phone number can be found at
    support.xbox.com/contact-us

    Anyway you may encounter a 30 day suspension of your account for security reasons if they change security information for you. By this they prevent your account from being stolen.
     
    BobMcFly247, Dec 19, 2014
    #4
  5. BobMcFly247 Win User

    Can not log into profile as yahoo email does not exist and cant verify account with microsoft

    You may please phone the support on your issue as they are able to help with this. The proper phone number can be found at
    support.xbox.com/contact-us

    Anyway you may encounter a 30 day suspension of your account for security reasons if they change security information for you. By this they prevent your account from being stolen.
  6. SirenSheng24 Win User

    adding a outlook.com alias

    For Microsoft related emails like Hotmail, outlook, once they are in any way attempt to be logged in with the XBOX console or server or be attach to another xbox account, it will have the system directly note that it has an existing gamertag linked to it.
    You may need to create a new one or the one from a third party like gmail or yahoo. You can also contact chat support to verify if you can pull up an account by searching using the outlook email you have
  7. Arminator Win User

    Parents' account

    [quote user="AdriiiXx"]I'm sure that the email and the password are correct because if I try to log in in the email using the same password it accepts me, but not when I try to accept the terms of use.. (my parents' mail is a @yahoo one, is that a problem?)[/quote]

    Your parent's email being a Yahoo! Email is not really a problem.

    But from the sound of it, the email wasn't made a Live ID account yet.

    Let me explain:

    The Xbox Live service authenticates users by the "Microsoft Account" (or formerly Live ID).

    The username for this Microsoft Account "looks like" an email address.

    If you use Microsoft services like Hotmail/Outlook, Live.com and the likes, the username that looks like an email, is in fact an email on the Live service.

    If you use a third party email like Yahoo, Gmail, other freemail services or your own domain, then these email adresses are
    NOT YET a Microsoft Account.

    In order to resolve that, your parents have to go to
    https://signup.live.com
    and make their Yahoo Email a Microsoft account.

    REMEMBER! When your parents create a Microsoft Account with their Yahoo Address, that this Microsoft Account is a
    SEPARATE account from the Yahoo Service. While the Microsoft Account Username
    LOOKS LIKE the Yahoo Email, it is just a string of characters, that resembles the Yahoo Address, but has no connection to the Yahoo email otherwise.

    This means that the Password can (and should be) different from the Yahoo Email.

    Additionally, if the Yahoo Email should get deleted, the Microsoft Account with the Yahoo email will
    continue to exist!

    --

    So to sum it up: Your parents need to
    create a Microsoft Account with the Yahoo Email
    first.
  8. Dust Guy Win User

    Redeem your code or gift card it'll be added to...

    My current email has been the only alias on my account for the last 6 months and Microsoft does not recognize the yahoo as a user when I attempt to log in with it. I honestly forgot its existence until now and it mystifies me that its still attached in
    any way.
  9. Klokkwork Win User

    Do I have to use hotmail email?

    If you're signing in with your Yahoo! email, then isn't your goal already accomplished? Or are you trying to assign your gamertag to another Yahoo! email? Trying to sort out exactly what it is you want to have happen. Are you stating that you don't want
    your Gamerag to have a "Microsoft Account"? All Xbox profiles branch from an attached "Microsoft Account". Even if you log in with Yahoo!, or Gmail, or an AOL email, it will always be referred to as your "Microsoft Account", because it is the email and password
    with which you access any Microsoft services attached to that Xbox profile.
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Can not log into profile as yahoo email does not exist and cant verify account with microsoft

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