Can not deposit xbox rewards credits

Bane Herzlos · Jun 15, 2018

I have 11,209 credits that will not convert to my local currency. At least 10,000 of it should of converted on 5/30 it is now 6/15 and the last day of the program. I've spent the past hour on the phone being passed back and forth with xbox support to be
informed that they don't know how to help me

:)

TheBlazingJames · Jun 15, 2018

buy gold with my referral and receive 5,000 XBL reward credits

If you are thinking about buying gold then do it with my referral as you can get 5,000 XBL reward credits. What do I get? I get 1,000 credits if you buy gold when I refer you.

Xbox Live Reward credits can be deposited into your local currency after you get 1,000. You also get exclusive offers sometimes and can get thing cheaper. There are also offers that will earn you credits like pre-ordering games. more info is here: Xbox Live Rewards

Just to make clear as I know some people get confused this is a referral to buy gold. Not to sign up to xbox live rewards.

Xbox Live rewards is free to sign up to by the way!

If you want to get some credits for XBL Rewards then comment your Xbox Gamertag and I will reply back when the referral is sent!

XBLRewards8 · Jun 15, 2018

Xbox Live Rewards credits not being added to my account

Hello ECLIPSEAK JR,

The Xbox Live Rewards program and Microsoft Rewards program are two separate programs with no overlap. If you are having an issue with your Microsoft Rewards account, you will have to ask them for support. If you are asking about your Rewards Credits not
depositing, we only perform an automatic deposit at 5000 or more pending Credits. Since you are beneath this amount, you have not been scheduled for a deposit. At 1000 or more pending Credits you can request a deposit on the next available deposit date. You
can do this from your MyRewards page.

XBLRewards8 · Jun 18, 2018

Hello Bane Herzlos,

From the previously available FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

We see that you received this deposit on the 13th.

Smwutches

Microsoft Rewards points or Xbox Rewards credits? They are 2 different programs so the points/credits work differently.

If this is for the Xbox Rewards program, you can request a deposit if you have at least 1,000 credits pending but less than 5,000. The request deposit button would be listed on the MyRewards section of the site and the credits will be deposited on the date
listed on the site at the time that you make the request. If you have over 5,000 credits pending, they would already be scheduled for a deposit. Credits are deposited by the following 15th or 30th of the month after you reach 5,000 pending. So if you get to
5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.

XBLRewards8

Hello ECLIPSEAK JR,

The Xbox Live Rewards program and Microsoft Rewards program are two separate programs with no overlap. If you are having an issue with your Microsoft Rewards account, you will have to ask them for support. If you are asking about your Rewards Credits not
depositing, we only perform an automatic deposit at 5000 or more pending Credits. Since you are beneath this amount, you have not been scheduled for a deposit. At 1000 or more pending Credits you can request a deposit on the next available deposit date. You
can do this from your MyRewards page.

XBLRewards8

Hello Tyes1144,

From our FAQ:

What is the monetary value of Rewards Credits?

5,000 Rewards Credits are equal to £3.

Therefore, that 32 pound deposit is your 50,000 Credit deposit. You can see a statement of all Credit and deposit events from your MyStatement on the MyRewards page.

yanjian

For help with Rewards program offers, you'll want to post in the Xbox Rewards Questions forum.

Rewards credits are not like Microsoft Rewards points. The credits are deposited directly into your Xbox account as currency.

Thanks, that's mean for 50,000 rewards credits they will be directly deposited as USD $50 to my account? (I'm in the US)

XBLRewards8

Hello PEEVS83,

The 8,700 Credits are your lifetime Credit amount. It is also the amount you received as your deposit. Since these Credits were deposited, they were converted from Rewards Credits into currency and placed into your Microsoft Account to spend. From our FAQ:

What are Rewards Credits and how can I use them?

Rewards Credits are a way of keeping track of the funds you earn through Xbox Live Rewards. Once you accumulate 5,000 Credits or more, they will be converted into your country's local currency and deposited into your Microsoft account. Then, you can head
over to the Xbox Store to purchase your favorite games, TV shows, movies, and much more!

Can not deposit xbox rewards credits