Can not connect to Xbox Live on my Xbox One whatsoever

Goat Shaman · May 4, 2014

Hello all,

I have had no problem with my Xbox Live connection before today at all. Everything is plugged in the same, I have plugged everything in and out, I have reset the connection, and I am still unable to connect to Xbox Live. It was only in the early hours of this
morning I was playing Titan Fall, and now I can't even connect to any online service through my Xbox One. I have checked the status report and I see that everything is apparently 'up and running' which doesn't seem correct.

Any ideas, anybody?

Thanks,

:)

Mr Mitchy Richy · May 4, 2014

Xbox Live Party Not Working!!

ANOTHER Problem i have is my xbox live party doesnt seem to let me connect at all.. so i cant talk to anyone, but its not only my xbox live party, it is also my xbox live matchmaking, it sucks..wont let me play whatsoever.

TrumpFan89 · May 4, 2014

No connection. Please help!

There's no connection to my Xbox 360 whatsoever, trying to connect to my live profile, it fails. Trying to connect to my offline profile, it fails. I can't play anything on my 360 please help!

StephenRue · May 4, 2014

I am having the same issue unfortunately.

Brownie xx · May 4, 2014

The same thing happened to me. I was playing titanfall then suddenly I was disconnected and unable to reconnect. All my other devices including my iPhone, iPad and laptop are still connected to the internet but my xbox won't. I have tested connection but
just receiving a 'not connected' message. I have tried setting up a wireless network but that did not work either. Wtf man.

Mister Cerb · Oct 31, 2018

Hey there Quixoticelixirs! Are you all still having issues connecting to Xbox Live?

If so, let's start by trying a full power cycle of the system. To do that:

Press and hold the power button on the console for 5-10 seconds until the console powers off completely.

Wait at least 60 seconds.

Unplug the console from the power outlet.

Wait at least 60 seconds.

Plug the console back into the power outlet.

Wait at least 60 seconds.

Power the console on and try connecting again.

Let us know how that goes! We'll be standing by to hear back from you! =)

Everyone Else: If you're unable to connect, please try the steps above then (if you're still having issues connecting) make a new thread so we can tailor our support specifically to you. ^_^

StephenRue

I am having the same issue unfortunately.

Mister Cerb

Hey there Quixoticelixirs! Are you all still having issues connecting to Xbox Live?

If so, let's start by trying a full power cycle of the system. To do that:

Press and hold the power button on the console for 5-10 seconds until the console powers off completely.
Wait at least 60 seconds.
Unplug the console from the power outlet.
Wait at least 60 seconds.
Plug the console back into the power outlet.
Wait at least 60 seconds.
Power the console on and try connecting again.

Let us know how that goes! We'll be standing by to hear back from you! =)

Everyone Else: If you're unable to connect, please try the steps above then (if you're still having issues connecting) make a new thread so we can tailor our support specifically to you. ^_^

Brownie xx

The same thing happened to me. I was playing titanfall then suddenly I was disconnected and unable to reconnect. All my other devices including my iPhone, iPad and laptop are still connected to the internet but my xbox won't. I have tested connection but
just receiving a 'not connected' message. I have tried setting up a wireless network but that did not work either. Wtf man.

devndyll

From reading the Forums, I'm not the only one having this issue, its gotta be an XBOX Live problem. Can someone put a useful suggestion to fix it? I've been unable to connect to XBOX Live for over a WEEK! I've tried troubleshooting and none of them have
been useful whatsoever...

adaraaah

There isn't any updates for my router :S

Can not connect to Xbox Live on my Xbox One whatsoever