Can not change the privacy and online safety settings for a child account

DaughterMouse83 · Feb 14, 2017

When I Sign in with the parent Microsoft account on the Xbox settings page, I can not find the gamertag for my child account, although I have saw her account in my family of Microsoft account. Please help. Thanks!!

:)

kevin · Feb 14, 2017

How to change Xbox LIVE online safety and privacy settings

You are allowed change the online safety and privacy settings for any profile on your console.

How to change your safety and privacy settings

Steps to follow:

First, you have to go to the My Account page

You need to sing in to your Xbox LIVE account clicking Sing In at the upper-right corner of the page.

Go to Settings and Preferences and select Privacy and Online Settings.

Now change the settings.

How to change your child’s safety and privacy settings

Steps to follow:

First, you have to go to the My Account page

You need to sing in to your Xbox LIVE account clicking Sing In at the upper-right corner of the page.

Proceed to Settings and Privacy and press Child.

Note: You’ll be asked for the parental Microsoft account in order to make changes to the child account’s safety settings.

Now change the settings.

iRayDawg · Feb 14, 2017

Won't let me change my privacy settings.

In addtion the privacy settings for a child account can only be changed by the Adult Account that is linked to the child account.. So that means the child account can not change or alter the settings them self even with the parental passcode. See more

here

ShinyShow · Feb 19, 2017

This is an issue that has been going on for some time, and is still not fixed. Currently, the only way to add a child to the family so you can edit their permissions is to use an Xbox console, which is not possible or practical for a large amount of users.
It's reported that even customer support have trouble fixing this issue for end users. The website side of things just doesn't function as it should.

M3tal Daz3

Some xbox live features need changes to be made in the privacy settings of a child account to be used. The changes in the child account can be done through the parental account as shown here: Change
your child’s Xbox privacy and online safety settings

iRayDawg

In addtion the privacy settings for a child account can only be changed by the Adult Account that is linked to the child account.. So that means the child account can not change or alter the settings them self even with the parental passcode. See more

here

RaZR Axillary

I'm on my only account attached, which it claims to be the child account and Xbox privacy and
online safety settings it just sends me to:

https://support.microsoft.com/en-us/help/4026796/microsoft-account-change-childs-xbox-privacy-online-safety-settings

Vinny #1

Your account is probably a child account. And to proceed you must change some settings in your profile. I suggest reading the following pages:

Xbox One online safety and privacy settings for parents and kids

Change your child’s Xbox privacy and online safety settings

Loraine Mon

Hi,

Errors upon uploading video clips on Xbox app may be caused by several factors. There are possibilities that the privacy settings on the account is incorrectly set up.

To resolve your concern, we suggest that you check if the privacy settings on your account is allowed to share video clips. You can go to this

link and follow the steps to change your account privacy and online safety settings.

If you are using a child account, you'll need a parent's permission to change the settings. The parent account can change the privacy and online safety settings for Xbox by following the steps on this link:

How a parent can change the privacy and online safety settings for a child account.

If you need further assistance, let us know.

Can not change the privacy and online safety settings for a child account