Can not change profile address to make purchase.

Discus and support Can not change profile address to make purchase. in XBoX Games and Apps to solve the problem; Today as I was about to buy a game to the xbox game pass pc beta I was met with a window saying i have to add a "profile address" however I can not... Discussion in 'XBoX Games and Apps' started by WayneBoylan137, Jan 5, 2021.

  1. Can not change profile address to make purchase.


    Today as I was about to buy a game to the xbox game pass pc beta I was met with a window saying i have to add a "profile address" however I can not change the country from united states. how do I proceed?

    :)
     
    WayneBoylan137, Jan 5, 2021
    #1
  2. 4297f9a3-1dfb-4130-8 Win User

    Microsoft Accounts

    Your Xbox profile is linked to your Microsoft Account, not to any specific email address. You can change the email address for your Microsoft account without losing your Xbox profile or purchases.
  3. Danno McK. Win User

    getting out of this contract with the devil

    You can't delete a gamertag/profile. If you pay 800 Points to change the gamertag, the old one will be available for a new profile. You can change the Live ID to another email address (that's free), making the old one available for a new profile.
  4. PeteAshby Win User

    Gamertag

    I would check to make sure you upgraded to gold with the correct email address. Normally, your gamer tag won't change when purchasing gold. In fact, you either have to change the gamer tag via an 800MSP purchase, or a forced change from the XBLPET.

    I would log into your normal gamer tag on your console and then check to see what the email address should be. In the upper right hand corner of the screen, your gamer tag will roll over to your email address. If it doesn't, then you can change a setting
    in your account to get the Microsoft Email Address to show. It should be in your profile settings under 'Show Microsoft Account'.

    If that still doesn't work, you can always call support at 1-800-4-MYXBOX, and they can aid you in confirming what the email address for your gamer tag should be.

    I hope this helps!
  5. SirFlibble Win User

    the cheap points/Gold membership thread

    You can have multiple addresses in your Amazon account. When I make a purchase and the AU address doesn't work I just click 'change address' and choose my CA or OR address I have with Shipito. For digital purchases I always use the latter because I wont
    get charged sales tax.
  6. wi7bit Win User

    X Box Profile

    Hi SidneyBorjesson

    It is impossible to set-up two Xbox profiles using the same email address. So something isn't right here. Profiles are based on Microsoft accounts and these account are not allowed to share the same email address or alias.

    Either your brother has somehow managed to change the details on your profile to make it his own or if you say you can still search and find your profile elsewhere, then the only thing I can suggest is that he has managed to change your email address so
    he can use it.

    I would go and check your Microsoft account details to make sure all is as it should be.

    https://account.microsoft.com/profile/
Thema:

Can not change profile address to make purchase.

Loading...
  1. Can not change profile address to make purchase. - Similar Threads - change profile address

  2. Why doesn't my profile picture change

    in XBoX Accessibility
    Why doesn't my profile picture change: I pic a picture and it doesn't change even if it is family friendly 54edb02a-e032-4152-8ba4-21b9a6b6bbe1
  3. My xbox profile picture won't change and its custom

    in XBoX Accessibility
    My xbox profile picture won't change and its custom: I been trying for a little while of trying to change my custom profile picture that is not inappropriate and its not changing 41f4c7d8-3b3c-4df3-96fe-e0da800d1d2e
  4. Can't change profile picture on Xbox app

    in XBoX Accessibility
    Can't change profile picture on Xbox app: I can't post a new gamer pic of my truck and I try and go through Xbox app and I've tried multiple times a day for over a month, it just keeps saying something went wrong try again in a bit,. And...
  5. i got banned today for changing my profile picture can i appeal it

    in XBoX Games and Apps
    i got banned today for changing my profile picture can i appeal it: i got banned today when i changed my profile picture im looking to appeal it 197aeff3-14de-47a9-b738-77f3637379e9
  6. I need to speak to someone regarding changing age on profile

    in XBoX Accessibility
    I need to speak to someone regarding changing age on profile: I need to speak to someone regarding changing age on profile nothing is working 650d8247-9064-48fb-9b92-e7c8aa8b5872
  7. how do I change my profile name on microsoft for playstation minecraft

    in XBoX Accessibility
    how do I change my profile name on microsoft for playstation minecraft: I want to change the profile name on my minecraft craft on the playstation. I like my in game name and want my profile name to be the same. How do I change the profile name?...
  8. Change email address on profile?

    in XBoX Accessibility
    Change email address on profile?: My son has been using my email address for his Minecraft account now I want to transfer his profile over to his email.address so I can use my own email address for my new xbox account. Can anyone...
  9. Changing email address on xbox profile?

    in XBoX Accessibility
    Changing email address on xbox profile?: I need to re-sort the household microsoft and xbox accounts. Years ago, I created an xbox profile for 1 of my sons using my email address but need to change to his email address. I tried to set...
  10. I'm having difficulty changing my email address for a 2nd Xbox profile.

    in XBoX Accessibility
    I'm having difficulty changing my email address for a 2nd Xbox profile.: I created an alias on Xbox to play Diablo 3 locally with a friend. I registered an Apple e-mail address that I now want to change to an outlook alias that I created successfully. I have gone to...