Can no longer access game

Discus and support Can no longer access game in XBoX on Windows to solve the problem; When it first came out, I pre-ordered State of Decay 2 and managed to download it without problem. It worked fine for a long while on my PC. However,... Discussion in 'XBoX on Windows' started by Adam2003Robson, Nov 27, 2020.

  1. Can no longer access game


    When it first came out, I pre-ordered State of Decay 2 and managed to download it without problem. It worked fine for a long while on my PC. However, recently I got a new PC to replace my old one and now I am only being given the option to purchase the
    game again, instead of owning it. I have plenty of achievements and a long playtime on the game but I don't know why the game has seemingly just been removed from my account?

    :)
     
    Adam2003Robson, Nov 27, 2020
    #1
  2. CricketRichardson Win User

    Can no longer access games on all profiles

    Are these the steps you tried?

    Copy or move multiple items using the Transfer Content option

    You can use the Transfer Content option to move multiple items between storage devices. Here's how.

    Notes

    • The Xbox Dashboard is not available during content transfer.
    • If the content transfer is interrupted for any reason, the content remains on the source storage device, and you can restart the content transfer process at any time.
    • If you’ve purchased a new Xbox 360 console, you can use the Transfer Content option and the Xbox 360 Hard Drive Transfer Cable to move your Xbox 360 content to your new console. For more information, see

      Use the Xbox 360 Hard Drive Transfer Cable
      .
    1. From Xbox Home, go to settings, and then select System.
    2. Select Storage.
    3. Highlight the storage device that contains the content you want to transfer, and then press
      Y for Device Options.
    4. Select Transfer Content.
    I have no idea. He did it this morning while I was busy with other things. I'll ask.
  3. DrifterX22 Win User

    Can no longer access games on all profiles

    Are these the steps you tried?

    Copy or move multiple items using the Transfer Content option

    You can use the Transfer Content option to move multiple items between storage devices. Here's how.

    Notes

    • The Xbox Dashboard is not available during content transfer.
    • If the content transfer is interrupted for any reason, the content remains on the source storage device, and you can restart the content transfer process at any time.
    • If you’ve purchased a new Xbox 360 console, you can use the Transfer Content option and the Xbox 360 Hard Drive Transfer Cable to move your Xbox 360 content to your new console. For more information, see

      Use the Xbox 360 Hard Drive Transfer Cable
      .
    1. From Xbox Home, go to settings, and then select System.
    2. Select Storage.
    3. Highlight the storage device that contains the content you want to transfer, and then press
      Y for Device Options.
    4. Select Transfer Content.
  4. The Viral Cyrix Win User

    Can no longer access games on all profiles

    As stated by other ambassadors you will need to perform a license transfer to your new console then click to redownload the games again. This will put a new digital license on the console allowing all users access as before
  5. Smwutches Win User

    Can no longer access games on all profiles

    Yeah, you have to redownload it after the transfer to redownload the license. Since it's already on the harddrive, it should just download the license which will be quicker.
  6. CricketRichardson Win User

    Can no longer access games on all profiles

    And you redownloaded the game after the transfer?
    My husband just said no, he did it before the transfer. I'll have him redownload. If it works, I'll let you know, if not, I'll let you know that too. It'll be about an hour or so...
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Can no longer access game

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