Can microsoft remove some of the vbucks from my account please?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Just a friendly reminder though that for in-game currencies it is handled by the game support. Once the refund has been approved on your Microsoft accounts end it will now depend with the game support in managing the in-game currency.

I was also told it takes microsoft a week at least and its been a week

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Brock

Please don’t use the vbucks until Epic support remove them from your account
If you do that you’re going to end with negative balance and you need to repurchase vbucks again in order to delete this negative balance

The removal process can take a few days, you can try to speed up the process contacting them here
https://www.epicgames.com/help/en-US/

I’ve done a refund on Xbox for tire vbucks and my cosmetics haven’t been removed will it get removed later on or something because I’m confused I thought when I refund vbucks my things will get removed from my account but it hasn’t sir

Hi Ezra,

Thanks for your answer, i asked the refund.

But after, how can i refund my money from the microsoft account.

I Bought XBOX and windows carte for my son "Marius" to put money on his microsoft account to buy Vbucks.

Now i know it's not possible to buy Vbucks for windows, from the microsoft store, how can i refund my money from microsoft account.

Because my son is very disappointed