Can Microsoft cancel a used game code?

Well damn. I hoped they'd have something in place for stolen/scammed codes at least. Thanks for the quick answer.

Hey James

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently inquiring about deactivating a code that has already redeemed.

As stated by Xbox Forums and Moderator
Smwutches, once a code is redeemed to the account, there is no way to remove this code from the account or transfer this code to another account.

Its always recommend to check the status of code first by
attempting to redeem it, and if you experience difficulties checking the status, its always worth trying to

troubleshooting the code.

You can always contact
Xbox Customer Support as well, as they can help with verifying the status of the code.

As there is no further information that we can provide for you in regards to this, we will now be locking this thread.

If you have any other questions or concerns, please, feel free to create a new thread and we will cater to you there.

Thank you for being part of the Xbox Family and we wish you a wonderful day!

Hello, only can removed if you probe that it code is stolen , pe if somebody steal your credit card

I did that, put the code in just to confirm it was already used. Either the buyer is pulling a fast one or was hacked. Either way I'll have to refund as regular accounts on ebay can't sell digital codes (I didn't know this beforehand of course). I'll try
contacting xbox support, I'd like the scammer to at least lose access to the game, even if I can't get a replacement code. Wouldn't even bother trying to sell it again anyway.

You can actually redeem again to see what the game corresponds to without confirming it. And for reimbursement by microsoft I do not think you can do anything, at most try to call asking for help with support through the microsoft number.