Can log onto PC but not 360.

Discus and support Can log onto PC but not 360. in XBoX on Consoles to solve the problem; I've been having trouble with logging into my account on my Xbox for a while now. I know my password, but every time i try to log in it says that the... Discussion in 'XBoX on Consoles' started by GlisMajor, Oct 11, 2015.

  1. GlisMajor
    GlisMajor Guest

    Can log onto PC but not 360.


    I've been having trouble with logging into my account on my Xbox for a while now. I know my password, but every time i try to log in it says that the email and password are incorrect. I've made sure to use correct spelling and everything, and have reset
    my password at least 5 times, but it still won't work. I can still use the same account info to log on the computer. Does anyone know how to fix this?

    :)
     
    GlisMajor, Oct 11, 2015
    #1
  2. epicman76
    epicman76 Guest
    xbox live gold connection issues

    After completing the latest Minecraft update, it automatically logged me out of my xbox live gold account on the xbox 360. It will not allow me to log back in, but I can log onto my account using the PC with no issues. Any ideas?
     
    epicman76, Oct 11, 2015
    #2
  3. taidara
    taidara Guest
    Can not log onto Live

    Ok! Then let us try the following steps up front.

    How to delete Xbox LIVE profile safely

    Before you remove your profile, you have to know the username and password for your Microsoft account.





    1. Go to Settings, and then select System.
    2. Select Storage.
    3. Select All Devices.
    4. Select Gamer Profiles.
    5. Select the gamertag that you want to delete.
    6. Select Delete.
    7. Select Delete Profile Only. This deletes the profile but leaves saved games and achievements.

    Clear Xbox system cache



    1. Press the Guide button on your controller, go to Settings, and select System Settings.
    2. Select Storage or Memory.
    3. Highlight any storage device, and then press Y on your controller.
    4. Select Clear System Cache.

    Restart your console.

    Download Xbox LIVE profile.

    1. Press the Xbox Guide button on your controller (large X button in the center of your controller).
    2. Select Download Profile.
    3. Enter the Microsoft account associated with your Xbox LIVE gamertag.
    4. Enter your Microsoft account password.

    Post back and let us know if you were helped by this.
     
    taidara, Oct 11, 2015
    #3
  4. Can log onto PC but not 360.

    Do you have 2-step verification on? If so then your xbox would not want your password. It would want the "app password". You can check if 2-step is on at account.live.com. Go to security and privacy, then more security settings. It may ask you to verify
    your account. After that though, you can scroll down the page to check for two-step ver. Hope this helps! =)
     
    FunkyForestFrog, Oct 11, 2015
    #4
  5. SSondag
    SSondag Guest
    Hi GlisMajor.......if you changed the password on your account, and you are on a 360, you need to download your profile to the console. Sign out of all accounts, hit the guide button (big silver X button) go to download profile. Anytime you make changes
    on the website it does not sync up to your console. Your console only knows the password you have stored on it already. That's why you have to download the profile again with the new password so it can override the stored one. Hope that helps.
     
    SSondag, Oct 31, 2018
    #5
  6. FunkyForestFrog Win User

    Can log onto PC but not 360.

    Do you have 2-step verification on? If so then your xbox would not want your password. It would want the "app password". You can check if 2-step is on at account.live.com. Go to security and privacy, then more security settings. It may ask you to verify
    your account. After that though, you can scroll down the page to check for two-step ver. Hope this helps! =)
  7. SSondag Win User

    Can log onto PC but not 360.

    Hi GlisMajor.......if you changed the password on your account, and you are on a 360, you need to download your profile to the console. Sign out of all accounts, hit the guide button (big silver X button) go to download profile. Anytime you make changes
    on the website it does not sync up to your console. Your console only knows the password you have stored on it already. That's why you have to download the profile again with the new password so it can override the stored one. Hope that helps.
  8. AnthonyDias2 Win User

    XBOX profile log in issues

    Yes. I can log in there, but need to log onto to the xbox 360 to play games and access other apps. I cannot download the profile onto the xbox 360.
  9. Doomofman Win User

    Home Gold & digital sharing

    Interesting bit of info from this is that you can be logged onto the 360 and the One at the same time
  10. taidara Win User

    Can not log onto Live

    Ok! Then let us try the following steps up front.

    How to delete Xbox LIVE profile safely

    Before you remove your profile, you have to know the username and password for your Microsoft account.





    1. Go to Settings, and then select System.
    2. Select Storage.
    3. Select All Devices.
    4. Select Gamer Profiles.
    5. Select the gamertag that you want to delete.
    6. Select Delete.
    7. Select Delete Profile Only. This deletes the profile but leaves saved games and achievements.

    Clear Xbox system cache



    1. Press the Guide button on your controller, go to Settings, and select System Settings.
    2. Select Storage or Memory.
    3. Highlight any storage device, and then press Y on your controller.
    4. Select Clear System Cache.

    Restart your console.

    Download Xbox LIVE profile.

    1. Press the Xbox Guide button on your controller (large X button in the center of your controller).
    2. Select Download Profile.
    3. Enter the Microsoft account associated with your Xbox LIVE gamertag.
    4. Enter your Microsoft account password.

    Post back and let us know if you were helped by this.
Thema:

Can log onto PC but not 360.

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