Can launch Xbox app on PC after update + oblivion doesn't launch either

Balázs Püspök · Apr 24, 2025 at 5:33 PM

Yesterday I downloaded Oblivion but I was unable to launch it. First it said it can't syncronize with cloud than if I skip syncronization, than it tell that game will start in 1m which gradual increase to 1-2h or more in a few seconds. It says that on some PC it takes longer to start but it shouldn't be this long.

Today Xbox app had an update so I updated in the store and when I want to launch it says updating (0%) and nothing happens at all no matter how much time I wait. I tried reinstalling the app, but didn't helped. So now I can't even launch Xbox game pass for other games either.

:)

SmartLace1968

Hi there! This is Virginia O.

I understand that you are experiencing issues launching Xbox App and Oblivion.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please clear Xbox app cache because corrupted cache files may prevent the app from updating or launching. Open Run by pressing Windows + R.

Type: wsreset.exe and press Enter. This will reset the Microsoft Store cache.

After it completes, relaunch the Xbox app.

And then repair or reset the Xbox App. To do this, go to Settings > Apps > Installed Apps. Find Xbox App, click Advanced Options, and select Repair and this won’t delete your data.

If that doesn’t work, choose reset to reinstall the app settings.

Next is to reinstall Gaming Services because xbox functionality depends on the Gaming Services app by opening PowerShell as Administrator and run the following commands:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

This will uninstall and reinstall Gaming Services. Restart your PC afterward.

Then manually update Xbox app and gaming services. To do this, open the Microsoft Store. Go to Library and click Get Updates.

Install updates for the Xbox app and Gaming Services.

After that is to check for updates. Please go to Settings > Update & Security > Windows Update. Download and install all pending updates.

If the issue persist after performing the troubleshooting steps, kindly uninstall and reinstall the game.

Right-click on the game in the Xbox app and select Uninstall. This will delete the corrupted files from the game. After reinstalling, test the game launch.

Thank you for your cooperation.

David_01003

Mine doesn't want to launch either after that update. Tried everything!

grooner

Possibly resolved after latest update to Ubisoft Connect

The Ubi app now doesn't seem to start with the Xbox app and the error message in the Xbox app isnt showing - the Ubi app just launches on demand

Kodaiking

Check if there are any pending windows updates. Update it to the latest version. Check if there are any updates for the windows store and xbox app. Force quit the game and try updating and launch the game. After updates restart the PC

IceStorm III

Doesn't support it at launch. They have said support is coming after launch with an update.

Can launch Xbox app on PC after update + oblivion doesn't launch either