Can I use my promotional funds to pay for Xbox Live Subscription?

No, you can`t use your account balance to buy gold.

When I originally signed up for EA Access, I was wanting to use some available funds in my Xbox account. I redeem Bing rewards points for Xbox Digital Gift Cards. and wanted to use those funds to pay for the EA Access subscription.

After registering, my Xbox live account's cc was charged directly, and the subscription did not utilize the funds available in my Xbox account. Is this still the case with EA Access subscriptions? Meaning the sub will always charge your live account's
cc and not utilize any available funds tied to your account?

Thanks in advance for any assistance.

[quote user="IceStorm III"]XBOX Live Gold subscriptions help MS fund the development and operation of Live as well as help fund content deals. If you don't want to be part of that, don't pay for Live.[/quote]Does make you wonder why they lock Netflix behind
the Gold subscription but you can use Xbox Video as a Silver member.

Hello Mocková,my name is Vanessa, I will be happy to help you.

The reason you are asked to pay the full amount for the card is because Xbox Live does not allow combining payment methods for a single transaction.

You can use Microsoft Store funds or a card, but not both.

To fix this, you'll need to first use your Microsoft Store funds to pay for most of the game.

Once you've used all your funds, Xbox Live will let you use your card to pay the rest of the amount.

To do this, follow these steps:

Select the game you want to purchase.

Click the "Buy" button.

Select the "Pay with funds" option.

Enter your Microsoft Store PIN.

Click the "Pay" button.

Once you've used all your funds, Xbox Live will show you the remaining amount you need to pay. At this point, you will be able to select the "Pay by card" option and follow the on-screen instructions to pay with your card.

Here are some additional tips for paying for games on Xbox with Microsoft Store funds and a card:

Make sure you have enough Microsoft Store funds to pay for most of the game.
If you don't have enough funds from the Microsoft Store, you can purchase more funds from the Microsoft Store.

If you don't have a credit or debit card, you can use a prepaid card to pay with Xbox Live.

Source: https://support.xbox.com/help/subscriptions-billing/buy-games-apps/payment-errors

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Vanessa.

Hello Agent,

I believe it's a one-off purchase of a single month.

However, more important is this: do not buy a gift card for the sole purpose of paying for Live. Simply, it will not work. To pay for an Xbox Live Gold subscription, you will need to use a debit or credit card; funds on the account are not a valid payment
method for a subscription.

I hope this helps. Let us know how you get on.