Can i transfer my xbox-gaming account after i lost acces to the e-mail?

Discus and support Can i transfer my xbox-gaming account after i lost acces to the e-mail? in XBoX Accessibility to solve the problem; Greetings For context please read this :... Discussion in 'XBoX Accessibility' started by nienjoo, Apr 17, 2023.

  1. nienjoo
    nienjoo Guest

    Can i transfer my xbox-gaming account after i lost acces to the e-mail?


    Greetings

    For context please read this : https://answers.microsoft.com/en-us/outlook_com/forum/all/being-able-to-recover-your-account-trough-support/002c6985-b830-4be1-8cad-448153c5d708

    But i can't get back into my Outlook/Microsoft account wich means i have lost acces to my Minecraft account and other xbox (PC) related things. I heard in a ticket it is possible to transfer xbox accounts but it is very hard to pick the right options on the xbox site to make a support ticket so before i go trough the hassle. Is it possible to transfer the xbox gaming account so i can acces my Minecraft account again?

    Please again for context as how of why i am asking this and don't have acces to my original outlook read this : https://answers.microsoft.com/en-us/outlook_com/forum/all/being-able-to-recover-your-account-trough-support/002c6985-b830-4be1-8cad-448153c5d708

    Thanks for reading i hope to be answered

    Sincerely,

    :)
     
    nienjoo, Apr 17, 2023
    #1
  2. nienjoo Win User

    Can i transfer my xbox-gaming account after i lost acces to the e-mail? [AGENT OR MODERATOR PLEASE RESPOND]

    Yeah but in a ticket a support agent said that they can atleast transfer xbox profile to a other Microsoft account. I am aware that the rest of the Outlook is already lost sadly wich is still something Microsoft really needs to change but hey thats not what this is about i just atleast want my Minecraft back.
  3. Rostom L Win User

    Can i transfer my xbox-gaming account after i lost acces to the e-mail? [AGENT OR MODERATOR PLEASE RESPOND]

    Hi there!

    I am sorry to know about what happened. This is clearly not the situation I want you to be in. Unfortunately, our accounts' data and licenses are non-transferable. Once an account gets locked out or suspended, that includes everything on that account - that's what makes the account itself.

    Especially that your current account was protected by 2FA, it would be difficult to recover it. Due to our account safety and security, only us the account owners have the ability to recover our accounts and verify their ownership. Even a Microsoft Support cannot recover our accounts on our behalf because they're protected by the security information we have setup on our accounts which we only have access to.

    I hate to be a bearer of bad news here but that's how it works.
  4. Rostom L Win User

    Can i transfer my xbox-gaming account after i lost acces to the e-mail? [AGENT OR MODERATOR PLEASE RESPOND]

  5. Rostom L Win User

    Can i transfer my xbox-gaming account after i lost acces to the e-mail? [AGENT OR MODERATOR PLEASE RESPOND]

    I believe that it's a case to case basis. Still, it's part of the account recovery process. Depending on how you tried to recover your account, if the recovery process was successful, they may let you create a blank Microsoft account where they would transfer all your account data. But it's not always the case as it depends on your case.

    I would advise you to contact the Microsoft/Xbox Support team for further assistance. They may be able to provide you another option but it's not guaranteed that they would be able to help you recover your account.

    Try to contact them on https://support.xbox.com/contact-us > Contact us > choose Subscription & billing > I don't recognise a charge > describe the issue > next > See contact options > Chat online. That should work.
  6. nienjoo Win User

    Can i transfer my xbox-gaming account after i lost acces to the e-mail? [AGENT OR MODERATOR PLEASE RESPOND]

    It won't let me contact a actual
    [​IMG]
    Agent trough chat.
Thema:

Can i transfer my xbox-gaming account after i lost acces to the e-mail?

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