can i still play minecraft or get my microsoft account back ?

Hello haiphong, sorry to hear you're having trouble.

First I wanted to mention that as this is an open forum our ability to help is limited only to advice. What I can suggest to you would be to read through this post https://answers.microsoft.com/en-us/outlook_com... on the steps you can take to recover your account.

Beyond that the best you can do is to contact Support via https://support.xbox.com and click on Contact Us to start an online chat and then ask for an Unauthorized Access Ticket on the gamertag.

actually, my microsoft account is still there, but when i opened my minecraft launcher it said get minecraft which is very odd, then i found out that my minecraft was suddenly gone from my account, i have proof that i bought it, can i get it back by some verifications or something. I still have my microsoft account but that account dosent have minecraft...

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Ethan, I am sorry to know that you have lost your account, in such cases the ideal is to make the account recovery by the account recovery form below.

Recover your account

https://account.live.com/acsr

Help with the Microsoft account recovery form

https://support.microsoft.com/en-us/account-bil...

I have called a couple times again, they have sent me to different departments through a live call with no help in the end.

Does anyone know anyone that I can specifically contact or message for account management system for a support with a one on one with me? I have lots of valid proof on a separate email to show that this minecraft account belongs to me.

Hello Ethan Carreon,

Thanks for getting back to us!

By the way, we have already set your expectations on the process of recovering your account "I would like to inform you at the beginning that Microsoft account recovery is managed by a completely automated server, and we do not have manual access to it. Microsoft takes the security and privacy of our customers very seriously. We are committed to protecting your personal information, and the meticulous account recovery process is intended to protect you from any possible malicious activity. For now, please allow me to do the best I can to help you with the process."

Although give that information, we would like to provide you with some additional options that you can try.

Kindly please try the following steps provided from this links:

• Reset a forgotten Microsoft account password - Microsoft Support

• Contact - Microsoft Support

• Help with the Microsoft account recovery form - Microsoft Support

• How to recover a hacked or compromised Microsoft account - Microsoft Support

After following the steps provided from the links provided above. We would like you to make sure to visit this link: Login Help Tool

Let me know if this helps,

Sincerely

Khou Sun

Microsoft Community Moderator