Can I speak to a Live Person regarding my Microsoft Rewards I earned

Rewards does not have live support

What don't you understand?

Personally, I liked Xbox Live Rewards better. I was a member for 5 years before the program was terminated, and I earned almost $300 in rewards. I have been a member of Microsoft Rewards for almost 4 years now and I've earned like $50 max. I just felt
much more rewarded for my purchases and actions on Xbox Live. I also had 6% off all purchases

Hello jtl888,

As mentioned in the FAQ, only Rewards members are eligible for Rewards:

I've had an Xbox Live account for years. Can I earn Rewards for transactions made prior to signing up for Xbox Live Rewards?



You can only earn Rewards once you're an Xbox Live Rewards member. Once your membership is complete, we'll begin tracking your activity and rewarding you for things like completing missions, earning MyVIP Gems, or working towards your MyVIP Star Rank
by making qualifying digital purchases in the Microsoft Store. For full details on the Rewards available, please see the Terms and Conditions.

In addition, as stated on the popup on our website, since Xbox Live Rewards is becoming Microsoft Rewards, you cannot register into our program. The representative may have been speaking about Microsoft Rewards, which is a completely separate program from
Xbox Live Rewards.

Hi there,

After the transition to Microsoft Rewards, your earned credits will stack as "Microsoft Reward Points". These can be spent on anything on the Microsoft Rewards store, including Xbox Live subscriptions and Xbox Live gift cards.

More information is available at rewards.microsoft.com

Also, please do not include personal information on public forums.

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Personally the Microsoft Rewards program works better for me. I don't have to spend money to earn points and can get more than just Xbox currency. I don't buy from Xbox often so it's better for me to be able to redeem points for gold or a game pass instead
of money. I can earn Microsoft points a lot faster than I earn Xbox rewards credits.