Can I refund my xbox live gold membership?

Mattme1 · Jun 10, 2016

I had bought the $1 for 1 month gold and it auto renewed, I haven't played on my xbox since the renew and hope to refund. I there anyway for me to get a refund? I do hope so because I do not play it much at the moment. Please help, thanks in advance

-Matt

:)

CouzBii · Jun 10, 2016

Xbox live gold

My Xbox Live Gold subcription has been delete , i don't know why , after i take on my xbox , my xbox live gold was delete , i buy it at July , can i had my xbox live gold return to my account or refund please

StriatedMallard · Jun 10, 2016

request refund of Xbox Live purchases

Hello,

How can I receive a refund of my purchase of Xbox Live Membership? It states at

Xbox Live Gold Changes FAQ

"Q: Will I be able to cancel my Gold membership?

A: Yes. With the Xbox One and Xbox 360 updates now available, Xbox Live Gold members who have purchased a paid membership before June 4, 2014 and activated that membership before June 30, 2014, can cancel and receive a pro-rata refund of any unused remaining
days between the date of cancellation and the date their paid Gold membership ends. Cancellation and pro-rata refund requests must be made by August 31, 2014 and require six to eight weeks for processing. Free or trial Gold memberships are not eligible for
a refund. To request your pro-rata refund, please click Contact Us | Xbox Support.***"

I called and asked for a refund. They stated they could not refund due to the fact that I purchased from a third party. I would like to receive a refund. It does not say anything about having to have purchased directly from Microsoft in the published
note above.

Thanks!

Theory of Game · Jun 10, 2016

You'll need to contact support, they might be able to help out with a refund for the remaining time. support.xbox.com/contact-us

Racket UK

Refund my Xbox Live Gold Membership till you can sort this crap out. I always buy 1 Year Membership so where's my refund. Otherwise going to Playstation 4 were even the Home Page is smoother than the Xbox.

DigitalAssassin

Hey there, this is about the best you can do;

Q: Will I be able to cancel my Gold membership?

A: Yes. With the Xbox One and Xbox 360 updates now available, Xbox Live Gold members who have purchased a paid membership before 4 June 2014 and activated that membership before 30 June 2014, can cancel and receive a pro-rata refund of any unused remaining
days between the date of cancellation and the date their paid Gold membership ends. Cancellation and pro-rata refund requests must be made by 31 August 2014 and require six to eight weeks for processing. Bonus or trial Gold memberships are not eligible for
a refund. To request your pro-rata refund, please click
support.xbox.com/contact-us

From here:
support.xbox.com/.../live-faq

Ultra175Wolf

I found the reason why i lost 6,99€ from my account

The xbox live gold membership take automatically money from my account

And why it doesnt show up at the "recent purchases"

And now i want refund

And if you refund your xbox live gold memebership do you get your money back?

Arjun Dey

Thanks for your reply.

Very strangely, when I checked the order history, it says that the order for this game has been “refunded”, but I never claimed a refund.

Why would I even claim a refund as this game came as a bundle with the console?

I don’t an active xbox live gold membership at the moment, but I don’t this game requires one as I had purchased it without a gold membership discount on subscription.

Please advise how I can get my game back running.

Theory of Game

You'll need to contact support, they might be able to help out with a refund for the remaining time. support.xbox.com/contact-us

Can I refund my xbox live gold membership?