Can I refund a game that was purchased in the last 14 days and played in less than 2 hours?

Discus and support Can I refund a game that was purchased in the last 14 days and played in less than 2 hours? in XBoX Games and Apps to solve the problem; I accidently purchased a game I didn't want to buy....but I saw a website saying that if I purchase a game in less then 14 days and the game was played... Discussion in 'XBoX Games and Apps' started by OvershotEagle17, Mar 15, 2019.

  1. OvershotEagle17
    OvershotEagle17 Guest

    Can I refund a game that was purchased in the last 14 days and played in less than 2 hours?


    I accidently purchased a game I didn't want to buy....but I saw a website saying that if I purchase a game in less then 14 days and the game was played in less than 2 hours, I can refund the game. Is this true? I requested a refund but I really don't like
    asking for refunds. I understand, its a digital game. I came to ask this here just to be sure. I will appreciate someone telling me how refunding works here.

    :)
     
    OvershotEagle17, Mar 15, 2019
    #1
  2. Darkwolfecze Win User

    Refund

    You Can, but it do not have to be 100% refunded. If you go to your purchases, you can request a refund if you have less than 2 hours played and bought the game in last 14 days.
  3. Smwutches Win User

    Refunds

    Refunds are only available if you purchased the game in the past 14 days and played less than 2 hours.
  4. NeoDan123 Win User

    Why isn't there a return option in my "purchase history" for a game I bought yesterday?

    The refund process requires certain criteria before it can be eligible for a refund.

    Have purchased the game in the last 14 days.

    Have not played it for more than 2 hours.

    If you have played for more than 2 hours it will not be eligible for a refund unfortunatly.
  5. NeoDan123 Win User

    Can I still refund Modern Warfare

    There is certain requirements before a refund can be eligible for a refund.

    1. Have purchased the game in the last 14 days.

    2. Have not played more than 2 hours.

    Terms and conditions apply.
  6. Smwutches Win User

    i want a refund madden 21

    If you already requested a refund and it was turned down, then it is no longer eligible for a refund. Games are eligible for a refund if you purchased it within the past 14 days and played less than 2 hours.
Thema:

Can I refund a game that was purchased in the last 14 days and played in less than 2 hours?

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