Can I purchase Microsoft Complete for my Xbox Series X, even if I brought it from a...

Discus and support Can I purchase Microsoft Complete for my Xbox Series X, even if I brought it from a... in XBoX on Consoles to solve the problem; I brought my Xbox Series X from GAME (in-stores) two weeks ago. I tried to get Microsoft Complete for the console via the live chat feature, because... Discussion in 'XBoX on Consoles' started by LimboFingo_, Nov 7, 2021.

  1. LimboFingo_
    LimboFingo_ Guest

    Can I purchase Microsoft Complete for my Xbox Series X, even if I brought it from a...


    I brought my Xbox Series X from GAME (in-stores) two weeks ago.

    I tried to get Microsoft Complete for the console via the live chat feature, because the link on the website doesn’t work and I can’t buy it from the Microsoft Store on the Xbox itself.

    They told me that I can’t purchase it because my console was brought from a third-party.

    I had previously talked to another person on live chat though and they told me I could but I disconnected and forgot to copy the chat restoration link.

    Can I purchase Microsoft Complete for my Xbox Series X even though I brought it from a third-party?

    :)
     
    LimboFingo_, Nov 7, 2021
    #1
  2. ngocphi Win User

    Can I purchase Microsoft Complete for my Xbox Series X, even if I brought it from a third-party retailer?

    MS sales thru ms store not xbox since its not a sales department

    And you have to be in arms store region as mentioned to buy the extended warranty
  3. ngocphi Win User

    Can I purchase Microsoft Complete for my Xbox Series X, even if I brought it from a third-party retailer?

    You don't you can buy it fromnthe retailer their own replacement warranty or goto your ms store link (not xbox store) as long as you are within the 30days of purchase that includes retailers

    For ms srore you must upload the receipt since there are no longer any physical stores

    And you have to be in a ms region
  4. MateusFontana Win User

    Can I purchase Microsoft Complete for my Xbox Series X, even if I brought it from a third-party retailer?

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community.

    We appreciate your coming to the Xbox community, on your question there is no mention in the terms and conditions that if you were to buy an xbox series s/x in outsourced stores you would lose the right to buy microsoft complete, so I believe it is possible yes still acquire, as there is nothing in the terms that mention such a condition.

    On the link below you can check out a Microsoft complete overview.

    https://support.xbox.com/en-US/help/hardware-ne...

    The microsoft complete terms can be seen at the link below.

    https://support.xbox.com/en-US/help/hardware-ne...

    The site below recommends contacting microsoft sales for more information on microsoft complete.

    https://support.microsoft.com/en-us/account-bil...

    *Thank you in advance for contacting us, I hope this can help you.
  5. doggone66 Win User

    Green and link screen when watching 4k films ?!!!

    The problem started on my older Xbox series x I brought the abyss 4k from amazon.com as soon as it started playing it turned my screen green and pink????!!! Now every disc plays the same?! I even brought a new console same thing !!
  6. HulkUK75 Win User

    Can't purchase Microsoft Complete on my Xbox One X

    I had this same problem when I brought my x last year

    you have to buy complete when you buy your x from Microsoft,

    I brought my x and decide to buy complete when it was delivery to me and had to contact Microsoft support directly and tock about a week for them to get it sorted calling and waiting for call backs from the support team
Thema:

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