Can I please get some help

Hey there Ogel Brick!

Is your account a child account, by any chance? If so, that looks like the parent/admin account for your family has not given you permission to join Clubs. That's the bad news. The good news is, if your parent/admin is willing to do that, it's possible using
the following steps:

• Sign into the admin account
• Go to Settings
• All Settings
• Account
• Family
• Select Child account
• Privacy and online safety
• Xbox Live privacy
• View details and customize
• Friends and Clubs
• You can create and join Clubs

Once that has all been saved, you should hopefully be able to search for and join Clubs. So run that by the family admin account and let us know how it goes!

--------------------------------------



Xbox Forums Staff



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if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

I'm having this problem too. I've had my account for 6 years and I no longer have access to my gamer tags original email. This new update has ruined my xbox experience. There has to be a way to fix this. I can't access my account info because I can't
get online. No matter what xbox help tells me to do, it doesn't work. Somebody please help fix this problem.

alrighty, i think i know the issue. my wlid wants to verify by sending me a message on my cell, and says some features are blocked till then, so now its off to fix that. but seriously, thank you for your help, and thank you for your time

XBL should be up and running right now, can you try again and post back the error code you get? There's no way to change the WLID on your second account without getting it onto your Xbox. Here's the step-by-step you can refer to when you can download your
2nd profile, from
here:

Switch gamertags between two Windows Live ID accounts
If you try to switch your Xbox LIVE gamertag to a Windows Live ID that is already linked to another gamertag, you will receive this message:

“The Windows Live ID you’re switching to is already linked to another Xbox LIVE account. You must use another Windows Live ID.”

Before you can switch your gamertag in this case, you must first remove the existing gamertag from that Windows Live ID account:

1. Create a new Windows Live ID. You will only need this Windows Live ID as a temporary means of moving your gamertags. After the gamertags have been switched, you will no longer need this Windows Live
   ID.
   
   Example:
   
   Gamertag A is linked to Windows Live ID 1.
   
   Gamertag B is linked to Windows Live ID 2.
   
   Create a new Windows Live ID: Windows Live ID 3.
   
2. Switch the gamertag that is linked to the Windows Live ID you want to use to the new temporary Windows Live
   ID you just created.
   
   Example:
   
   Gamertag A remains linked to Windows Live ID 1.
   
   Switch gamertag B to Windows Live ID 3.
   
   Windows Live ID 2 is now free.
   
3. Switch your gamertag to the Windows Live ID you want to use.
   
   Example:
   
   Switch gamertag A to Windows Live ID 2.
   
   Gamertag B remains linked to Windows Live ID 3.
   
   Windows Live ID 1 is now free.
   
4. To complete the swap of gamertags between the two original Windows Live ID accounts, you must wait 30 days. (A gamertag can be switched only once every 30 days.)
   
   Example:
   
   Gamertag A remains linked to Windows Live ID 2.
   
   After 30 days, switch gamertag B to Windows Live ID 1.
   
   Windows Live ID 3 is now free and no longer needed.

Follow up: welp, new issue. i still cant download the second profile onto my xbox, therefore, i cant do anything with it. i cant delete it, move it, or alter it in any way. i wish i could just do this on my comp, but xbox cant make it too easy now, can they
but otherwise, the error code is: 80151103 and along with it is the message: xbox live profiles cannot be downloaded at this time. this is the same message i was getting yesterday