Can I pay for my Series X pre order with my account balance?

Hi there, I just wanted to know if it's possible to pre-order the Xbox Series X console using my Microsoft account balance or do I strictly have to use a credit/debit card.

I bought the game stop pre order tgat turned out to be just $30. I then went to the Destiny Rise of Iron page on Microsoft Store the pre order button was greed out. I then logged in when I did it turned blue and was able to click on it to order. I didn't
order it but went an redeemed my gamestop code for the $30 to deposit my money once it was in my Microsoft account I went back to the pre order and selected to use my account balance which it did.

So make sure you redeem your gamestop code into your Microsoft account then go to or put in the search are destiny rise of iron pre order. You must select the one for pre order. If you select just the rise of iron it will take you to a different page tgat
says bundle only. Once at the pre order if logged in and you have the other content for the game on x box one not 360 as its not available for it, the pre order button will be blue to click on and pay for by you account balance or with credit card.

This is not accurate. Ive pre ordered items before with my balance and others have pre ordered the series x with their balance or had MS change theor payment option to their balance after the fact. There is an issuewith the payment system currently thst
theybhope to have resolved by next week. Though ive gotten a nimber of explanations from support agents that vary from “you cant” to “texh issue”.

Since they changed it all round the site has been terrible, had pre-orders being paid for when i clicked cancel, then instead of using whats in my account balance to pay for other pre-orders it just ignores it, nothing but a joke recently

Hi, sadly you may need to make the order again. Generally payments for pre orders are taken about 10 days before release date unless you pay using your Microsoft account balance in which case the payment is taken right away.

https://support.xbox.com/games/purchasing/pre-order-faq

When will I be billed for my game?

If you used account credit only to pre-order your game, your balance will be taken immediately. If you used a credit card, or split your payment between credit card and account balance, you will be charged around 10 days before the game launches.

If your account balance is lower than the amount you authorized for pre-order billing, the remainder will be taken from your credit card. You’ll receive an email to your billing account confirming that the remaining card payment was collected successfully,
and the game will be available for you to play on the day it launches.

I got a message saying that there are problems authorizing my payment for my pre-order. What should I do?

We tried to collect a payment which was unsuccessful. If you don’t want to lose your pre-order or any incentives, follow the steps in the message you received, or the steps below:

1. Sign into your account at account.microsoft.com/orders.
2. Within your order history, find the pre-ordered game and select Change how you pay.
3. On the Pick another way to pay screen, you can either choose a different payment method, or add a new one.

If you don’t have another way to pay, we’ll try to collect payment from your payment method again before the game launches. Your pre-order will be cancelled if this is unsuccessful.

I don't know if you're in the position to purchase enough pre paid account balance to add to your account and then pre order the game again maybe ?