can i get some help?

Discus and support can i get some help? in XBoX Sales and Promo to solve the problem; I have a promotion for 3 months of gamepass ultimate, it started at novembember, i dont remember the date but it ends at january 6th, the problem here... Discussion in 'XBoX Sales and Promo' started by C3P, Dec 22, 2019.

  1. C3P
    C3P Guest

    can i get some help?


    I have a promotion for 3 months of gamepass ultimate, it started at novembember, i dont remember the date but it ends at january 6th, the problem here is that i already had a game pass subscription , and finished like 2 days ago, so the promotion is not
    available for the moment but its gonna be availble in the fututre or i need to buy it with the actual price??

    :)
     
  2. Deestarr1234 Win User

    Can I get some help

    Make sure your Xbox is somewhere well ventilated so the fans aren't blocked. Also make sure you keep it dust free-- another thing that may help is vacuuming the vent- a small vacuum that you can buy that is used to vacuum out computer towers and vents
    on small electronics like small game soles will work best because it is designed not to harm electronic equipment but a Dustbuster hand vac will also work
  3. G doub1e U Win User

    Can I get some help

    You know of any ways how to actually cleaning it out? sounds horrible.
  4. Panno92 Win User

    can i get some help?

    Hi, if you are speaking about the 1$/€ gamepass ultimate for 3 months the promotion is valid for all the users only for their first subscription to gamepass ultimate, therefore if you never had a GP ultimate subscription it should be valid for you till january
    6th also if you have other active gamepass or gold subscription (they will be converted and merged to ultimate, more info here). Have you tried opening the promotion with
    your account? It should show you the final conversion and how much will you pay

    If you have already been a GP ultimate subscriber in the past the promotion is not valid for you
  5. AngelObullets Win User

    Can I get some help

  6. Radiant Sword X Win User

    Can I get some help

    Hello. Well, another alternative would be to use the Support form on Xbox.com. That form you just got to fill out your problem and the rep will get back to you. I am not quite certain if they still have live agents there, but you can try that if the phone
    service does not work for you.
Thema:

can i get some help?

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