Can I get my games back

Sadly, we're unable to assist with actions taken by the Enforcement team here on the forums. The Enforcement team does not use the forums, so they will not be able to respond here, unfortunately.

Please reach out to them at http://enforcement.xbox.com/ to submit a new case review if necessary.

Unfortunately as you've agreed to the ToC/CoC with Microsoft when you made your account. As you've got your account on perma banned you've forfeit all content licensees, gold membership time and Microsoft account balances associated with your suspended account.

Bottom line sorry no one can do anything about this agreement.

Hi there Lol, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

Please check if the purchase of your game is visible in your account's purchase history as "Completed":

https://account.microsoft.com/billing/orders/

If the purchase appears in your purchase history, please try synchronizing the licenses for your account on your Xbox console using the following steps:

1. Go to the "Account" section in your console settings and select the "Remove accounts" option. Then choose your account. This will remove your profile from the console, but don't worry, you won't lose any data.

2. With the Xbox powered on, press the power button on the front of the console for 10 seconds until it completely shuts down.

3. Disconnect the power cable from your console and wait for 30 seconds.

4. Reconnect the power cable to your console and turn it on as usual.

5. Re-add your account to your console to re-download all the profile information. This process should not take much time.

6. Check if the problem persists.

Please ensure that you are signing in to your Xbox with the correct account that originally purchased the game. There is a possibility that you might be using a different account.

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If you would like to apply for a refund for the game, please visit the website mentioned below:

https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

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I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.

I see Tim Cuswerth spends a lot of time defending Black Aquaman's position , yet no word from Aqua himself . Face it Fyreball , there are whiners out there that won't like a given game , even if it comes with an ounce of gold included . It merely reflects
their attitude towards life in general .

Tom I don't get why you use so many accounts to post with. Stick to one and maybe people would be more willing to have a decent conversation with you.

I know about debt. I have a mortgage and two car payments. :-(

But, one of those two cars, my car, is a 2012 Mustang.

p.s. Does your sig mean we CAN get blood from a turnip?