Can I get a warranty service in Ukraine?

knightpp · Oct 25, 2022

I've bought an Xbox Series X in Poland and brought it to Ukraine. But now I need to get a warranty service for this console. Is there any way to just send it for repair from Ukraine?

:)

ngocphi

You would have to pay shipping to a Poland address then send it in for repair from that location

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today KNIGHTPP

Xbox consoles warranty isn't international. This means that repairs are free only in the country where the console was purchased
Besides that you need to pay an extra fee

Also, Ukraine is not a supported region for Xbox consoles and services
You can check the supported regions here
https://www.xbox.com/regions

АлександрЛ

Your support service can call Ukraine?

Daft Badger

That'll be why then. Services are restricted in Russia due to the Ukraine situation so there's nothing that can be done at the moment.

denis97g

if it's not working you can get it serviced.
https://support.xbox.com/en-US/my-account/warranty-and-service/getting-your-product-serviced

Can I get a warranty service in Ukraine?