Can I get a refund?

To inquire on a refund you will need to contact official Xbox customer service.

Xbox Customer Support Number: 1-800-469-9269

Monday - Friday 6am - 10pm Pacific time

Saturday - Sunday 7am - 6pm Pacific time

https://support.xbox.com/en-US/forms/request-refund

You can follow these steps outlined in: Requesting an Xbox Digital Product refund. See below for
reference:

1. Sign in to the Xbox Refund Request Solution with your Microsoft account. Be sure to sign in from the account used to make the purchase. If you have multiple accounts, you can check
   the purchase history on each to find the charge and order number.
2. You will be prompted to verify that you are signed in to the correct account and have the order number(s) for this purchase.
3. You will then be provided with descriptions of the different types of reasons for requesting a refund, and what additional information is needed to process a refund request. Select the reason you are requesting the refund and review this information carefully.
4. You will either be directed to the appropriate self-serve resource, or provided with a link to the refund request form to fill out.

If you don't have access to the refund form, you will need to reach out to the
Xbox Support and have them contact you to process the refund.

that's the problem i don't. i have a different account (e-mail) on steam

Hi there Aiden, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

To request a refund for your subscription, please follow these steps:

1. Click on the link below, which will take you to a form that you need to fill out with all the necessary details:

https://support.xbox.com/forms/request-a-refund

2. In the field where you are asked which item you want a refund for, please enter the full name of the subscription. You can find the order number for the purchase by visiting this website:

https://account.microsoft.com/billing/orders/

3. Once you have submitted the form, you will receive an email within 72 hours informing you of the decision regarding your refund request.

I hope this helps, and if you have any more questions, please let me know.

Kind regards,
Gerardo.