Can I get a refund please

killer butcher · Apr 12, 2023

I bought a movie and it wants me to download something and I tried downloading the movies and TV app thing and I keeps cancelling i have done everything it wanted like resetting Xbox and clearing Mac and others but that app just won't download so since I can't get it can I just get a refund please

:)

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is Welcome to the community.

Hello Killer, to request a refund for your game you will need to login to your account where you purchased the game or subscription and complete this form below for a refund, you will also need the order code for each item you wish to refund.

There, all you have to do is follow all the requirements requested when filling in the form, and then wait for an email with a response to the request.

This can take up to 72 hours.

Request a refund for digital games

https://support.xbox.com/en-us/help/subscriptio...

Note: Not every game or product is eligible for a refund.

Ben4724

Hello! My name is Ben a fellow member here in the community, not a Microsoft employee. Hope you are doing well!

As a fellow gamer, I understand what you are going through. For Minecraft realms, you can cancel your subscription via https://account.microsoft.com/services page but in case you purchased the realm via PlayStore or Appstore you need to cancel it via their platform and refund it there.

But if it is via Microsoft store, you can submit a refund request to the Xbox refunds team at https://support.xbox.com/en-US/forms/request-a-... just get the order number for the subscription on your order history page at https://account.microsoft.com/billing/orders page

You will then receive an email from the refunds team about the status of your request after 24-72 hours.

I hope the information how to request a refund helps. Feel free to ask the community if you have other questions and we will try our best to assist.

Kind regards,

Ben

Daft Badger

You can request a refund by following the instructions HERE

WPAK

Hi there,

for the information on how to request a refund please see this link, it will explain the steps and the limitations/requirements for a refund:

https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

Gerardo CG

Hi again Cerberus_CA,

Please let me know if you have any more questions regarding the refund request.

Kind regards,
Gerardo.

Can I get a refund please