Can i get a refund on apex coins

I bought 1000 apex coins, I have now restarted my apex and xbox multiple times and have not received the coins, How can I contact xbox and get my coins or get my money back (I have hit refund limit)

Hello, MythicKing8747. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

Important: Please refrain from sharing personal information, including email addresses, order numbers, etc.

As community users like you, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

That being said, you can try asking for a refund by submitting the following form:

https://support.xbox.com/forms/request-a-refund

Once they review your request, if approved, the money will arrive in 3-5 business days.

You can obtain the order number for the second purchase here:
https://account.microsoft.com/billing/orders

I hope you can get a favorable resolution as soon as possible.

Regards,

Arturo.

This same thing is happening to me. But the game was Apex Legends. I bought a $20 pack of apex coins and didn’t receive the coins. Though the purchase was in my billing history. Even if I wanted to refund it I can’t, I’m out of refunds. This is happening on Xbox.

This same thing is happening to me. But the game was Apex Legends. I bought a $20 pack of apex coins and didn’t receive the coins. Though the purchase was in my billing history. Even if I wanted to refund it I can’t, I’m out of refunds. This is happening on Xbox.

How do you refund products because the same thing happened to me but I don't know how to refund

I wasn’t abusing it, i bought bundles that came with 1000 apex coins and the first bundle didn’t give me it, or the second bundle so i tried to refund those and it worked, so i tried to buy the normal $9.99 apex coins separately from the bundle and still didn’t receive the coins.