Can I get a refund on a game I just bought

Hi David! I'm Rostom, an Independent Advisor. I will be glad to help you here.

You can actually request a refund by filling out the form here https://support.xbox.com/forms/request-a-refund

You will have to get your order number via https://account.microsoft.com/billing/orders/ you can use to complete the form.

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please use this link to request a refund, https://support.xbox.com/en-US/forms/request-a-....



You can get the order number from this link, https://account.microsoft.com/billing/orders.

You can also request a refund from here xbox.com/refund. Just sign in, and a list of your games and add-ons will show, you can just select which games and add-ons you want the refund for, then select request refund, then follow the instructions from there.

Hello RoobarbS，



Welcome to the Microsoft Community.

I realize that you may have been unintentionally charged. I completely understand how you feel, but requesting a refund will not disable your Microsoft account and you don't need to worry about it. The first thing you can do is go to https://account.microsoft.com/ and look in your order history to see if any items have been deducted for £15.



However, as the community is a public platform, it is not appropriate to disclose your subscription information, I'd love to help you, I just need to explain that the Microsoft community now has to adhere to privacy quasi-tests so if the issue relates to personal privacy such as accounts and monies, we can't deal with it directly. We recommend that you go to the Xbox Self-Service Refund Channel or contact Xbox Technical Support online to help you.



1. You can refer to this link for refund and unsubscribe information and steps:

Xbox subscription cancellations and refunds | Xbox Support

2.If you are unable to get a refund through the self-service channel, you can follow the steps below to contact the Xbox Chat team, preferably with a record of the chargeback you received.

Contact us | Xbox Support

1. Select the "Contact us" button.





2.Choose according to this picture.





3. Select Skip.

4. In the last window, you will see multiple options. We recommend that you select the "Live Chat" or "Request a Call" option to talk to someone. Be sure to provide as many details as possible.





Best regards

|Microsoft Community Support Specialist

I sincerely appreciate the response!

It really depends on the decision of the Xbox refund webform team if they will consider your dispute. The only best option we have is to wait for the results via email.

Best regards,
Darhyl