Can I get a refund for an accidental purchase?

Discus and support Can I get a refund for an accidental purchase? in XBoX on Windows to solve the problem; My kid accidentally spent 50 dollars on this game. I specifically told him to make sure it went onto the gift card and not my credit card.l, but he did... Discussion in 'XBoX on Windows' started by conner vranic, Dec 28, 2022.

  1. conner vranic
    conner vranic Guest

    Can I get a refund for an accidental purchase?


    My kid accidentally spent 50 dollars on this game. I specifically told him to make sure it went onto the gift card and not my credit card.l, but he did it anyways. Is there anyway that I can get a refund for the recent purchase of 50 dollars? I don’t want this type of money being accidentally wasted by my kid who honestly might not even know he did it. Please understand. Thanks

    :)
     
    conner vranic, Dec 28, 2022
    #1
  2. conner vranic Win User

    Can I get a refund for an accidental purchase?

    The game with the accidental purchase is 2k 23 I’m told?
  3. Francia J. Win User

    Can I get a refund for an accidental purchase?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    You can definitely request a refund for the game, to do so, please sign in to https://xbox.com/refunds.

    Once you have submitted the request it may take 24-72 hours to receive a response from the refund team.
  4. JackPalus Win User

    Game pass refund

    Can I get a refund on a game pass subscription? I accidentally purchased and I want my money back.
  5. Mattom Win User

    Reply before the 14 xbox 360/microsoft devolopers!

    Not likely you'll get a refund even if purchased accidentally. It clearly states no refunds on the purchase screen.
  6. Gerardo CG Win User

    Can I please get refund for accidental purchase?

    Hi there Mark, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

    To request a refund, please visit the following website:

    https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

    Please take in mind that sometimes it can take up to 24 hours for your purchase to appear in the refundable orders history. If you don't see it, you may need to wait that time and check again.

    I hope this helps and if you have further questions please let me know.

    Kind regards,
    Gerardo.
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Can I get a refund for an accidental purchase?

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