Can I get a full refund?

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

You could try and request a refund if you bought your prodeuct from the Microsoft Store.

Please follow these instructions to request it

https://support.microsoft.com/en-us/account-bil...

If you purchased it within less than 14 days and have less than 2 hours of playtime you can request a refund

https://support.xbox.com/forms/request-a-refund

Hello Jaden, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

You can request a refund for this game if you purchased it via the Microsoft store. Please fill out the refund form below:
https://support.xbox.com/forms/request-a-refund

Then, you just need to wait until the Microsoft refund team shares the resolution with you.

P.S I did wait 3 days for the refund and I checked with my bank ( Commonwealth Bank AU) and it was from Microsoft Returns.

I got a refund on the epic failure that is called Full House Poker. You can get refunds, you just have to know how to talk to the people on the phone.