Can hear friends, but friends can't hear me

Discus and support Can hear friends, but friends can't hear me in XBoX on Consoles to solve the problem; When I go into a party I can hear my friends, but they can't hear me. I am not muted and when I checked my NAT type it says it's open. I tested the mic... Discussion in 'XBoX on Consoles' started by UnD3Ad taco, Dec 30, 2017.

  1. UnD3Ad taco
    UnD3Ad taco Guest

    Can hear friends, but friends can't hear me


    When I go into a party I can hear my friends, but they can't hear me. I am not muted and when I checked my NAT type it says it's open. I tested the mic on my computer(both skype and the xbox app), and my phone and it works fine on
    there. I also tried all my controllers and none of them are working. I had this problem with two mics the turtle beach xo ones and the Astros A10(which I just got). Any ideas why this is happening and how to fix this problem? Thanks

    :)
     
    UnD3Ad taco, Dec 30, 2017
    #1
  2. TheAegisBeast
    TheAegisBeast Guest
    Can't hear friends

    can't hear some of my friends we have to talk through my friends echo. Sometimes when we switch parties we can't hear each other but I can hear my other friends and we don't have each other muted
     
    TheAegisBeast, Dec 30, 2017
    #2
  3. Internet Expert
    Internet Expert Guest
    Internet Expert, Dec 30, 2017
    #3
  4. Nursemorph Win User

    Friends can't hear me

    It could be hardware related, could be software related.

    To check if it's the software, try using either the Xbox Game Bar app or the XBox App...the Console companion has been superceded by the Xbox App and, far as I know, is no longer being updated/supported.

    For hardware, what headset are you using? Have you got updated software for it?

    Is your Windows fully up-to-date? Any devices in "Device Manager" showing yellow exclamation marks? Is this the only time you have issues with audio on the PC? I take it you can hear your friends fine, just they can't hear you very well?
  5. FTF Win User

    Friends can't hear me

    As nursemorph stated, the console companion is definitely not the best choice for party chat from PC to console.

    Starting or joining a party using the Xbox game bar which is included with windows 10 will give a far better experience and includes audio controls.

    Another thing to check is to right click on the speaker icon in the far right of the windows task bar and select audio settings.

    From there navigate to your microphone and check that the volume settings are adequate in there.

    Sorry to be vague but there are so many software and hardware configuration possibilities, it is a case of trial and error, going through potential solutions methodically.
  6. wi7bit Win User

    I can hear my friends but they can't hear me.

    Hi SlinkDinkJay

    What model headset is it? I had the Turtle Beach Stealth 700 (gen1) and they decided to stop picking up my mic. Even tried using Bluetooth on my phone and record a memo but got the same result, so I knew it wasn't the console.

    Manufacture asked me to reset it using the Audio app on the PC, which I did. It worked for a while but stopped again.

    Luckily, I had a three-year warranty, so I returned them and got the Stealth 600 (gen 2).

    Hope that helps.
  7. TheDuck8283 Win User

    I can hear my friends but they can't hear me.

    Try these steps:

    * Connect your headset to the Turtle Beach Audio Hub to update

    * Charge your headset

    * Update your controller.

    Please let me know if this helps!
  8. Internet Expert Win User

    Can't hear friends

Thema:

Can hear friends, but friends can't hear me

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