Can anyone help me fix billing address bug

Hi Goatlife,

Thanks for reaching out to us here on the Forums!

We understand that you are trying to add another billing option, however, it is not working properly and provides the old address and zip code. Please try going to

Payment & Billing on our website and check to see if it will allow you to update the information there.

Thank you and let us know how it goes

Hi Goat life!

As atates above. Please visit the billing and payment section located in your account details at account.microsoft.com

hope you are able to get it resolved.

if tou have any orher questions please feel free to reach out!

Thanks

-Rider

You can login to Microsoft.com and then click on your name/icon in the upper left and go to My Microsoft Account. There is a Payment and Billing dropdown at the top of the screen and in that dropdown is Address Book. This will list the addresses associated
with your account. I am trying to recall now but I think I had to setup a payment option with my new address before I could delete my old address in the book.

Hello Vuvca, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I’m sorry to hear you’re having some trouble when trying to update your bio. Let’s try to sort this out.

For this purpose, would I know if changing your bio by visiting the link below makes a change, or the same inconvenience occurs?

https://account.xbox.com/spashell

As an extension, I appreciate the opportunity to let you know that no one on the forums can review your account information or make changes to it.

Thanks guys, I opened a new user. It's a shame though that this can't be changed, sounds simple enough.