Can access my account on xbox.com

TMG PROKILL3R · May 31, 2014

When ever I log on Xbox.com it works fine then when I go on my account there would he a pop up saying opps that should happen you found a glitch, but before that I had an different error with server error in application but when I log on my second
account there is no issue at all, please fix this or im going to.be done with xbox thank you,

:)

Laggerz84 · May 31, 2014

Can't change Microsoft account on 360. Can sign in on xbox.com but not on the 360 to switch accounts.

I can access my account on xbox.com with the password but not on 360. I can still get on the 360 to play but my password won't work on the 360. So in other words my password to sign in will work on xbox.com but not on the 360. Please help!!!

Buu Buu Bear · May 31, 2014

Help

I can access my msn, access onto Xbox.com with this gamertag but cannot download it onto my Xbox at home. My other account works fine, can anyone help.

Mister Quimby · Jun 2, 2014

Hey there TMG PROKILL3R!

Sorry to hear about the account issues, I can definitely understand how frustrating that could be. I would recommend trying logging in at commerce.microsoft.com to verify
that your account information is correct. If you are still unable to gain access to your account I would reach out to our Phone Support to have this issue
sorted.

Mister Quimby

Hey there TMG PROKILL3R!

Sorry to hear about the account issues, I can definitely understand how frustrating that could be. I would recommend trying logging in at commerce.microsoft.com to verify
that your account information is correct. If you are still unable to gain access to your account I would reach out to our Phone Support to have this issue
sorted.

denis97g

you have to go to
xbox.com/refund and to remove your card, access your account on xbox.com and from there you can remove it.

HassanB

Hello,

This usually happens when you have an invalid/expired card on file in conjunction with automatic renewal on the account. Microsoft has tried to charge the card but couldn't so you end up in sort of a weird situation. You can try to visit the Microsoft Commerce
& Billing site here and try to update the payment options there.

If that doesn't work either then you'll need to contact phone support directly.

JontheGeekGuy

It won't let you navigate anywhere on xbox.com?

SonicFusion2k

Hi

Try different web browsers, sometimes certain browsers just get stuck.

If your still having issues, then give xbox support a call on 1-800-4MY-XBOX and hopefully they can sort it out for you

^SF2K

Can access my account on xbox.com