Can a faulty controller cause games to crash to dashboard?

FireflyCaptMal · Jul 30, 2014

In the last week or so I've been experiencing issues with my controller. When I hold the guide button to turn off the Xbox One the right trigger buzzes. When I accept game invites the left trigger buzzes. When I leave my Xbox unattended long enough so that
the controller turns off the screen often freezes and I have to do a hard reset. Sometimes when I replace the controller batteries (eneloop rechargeable) the screen freezes and I have to do a hard reset.

The worst is games crashing to the dashboard repeatedly while playing. Specifically, COD: Ghosts and FIFA 14. In one hour tonight FIFA crashed 3 times. While playing my player starts skipping around and I can't control them. Then the screen freezes and crashes
to the dashboard. Frustrating.

I contacted my ISP to see if they saw any errors or problems with my connection and they reported none.

So I'm wondering if it's the controller. Maybe the chat adapter. Or both. I have been experiencing party chat and game chat issues as well, specifically party chat cutting out at some point and I can't hear party members and they can or can't hear me.

:)

D43D4L14N X1 · Jul 30, 2014

360s red screen w/new HDD?

A faulty HDD can be indicated by Red Screen, as dashboard system files can become defragmented or cause corrupted file heirachy, and crash while rendering etc.

TFMorgan · Jul 30, 2014

Advertisements cause game to crash

The problem has gone away now. The advertisement video began running and the game challenge(s) would load. Just one of those little mysteries of life, I guess.

FireflyCaptMal · Jul 31, 2014

Resolved. It wasn't the controller.

FireflyCaptMal

Resolved. It wasn't the controller.

D43D4L14N X1

A faulty HDD can be indicated by Red Screen, as dashboard system files can become defragmented or cause corrupted file heirachy, and crash while rendering etc.

Nursemorph

Is it all games? Or is it just specific games? I only ask as some games cause this issue..... NBA 2k22, as an example, is causing the game to crash to dashboard for a lot of people

mo999999999

Yep. It looks like it's still crashing to the dashboard. I have no clue what is causing these crashes anymore.

FORCE RECON 93

I don't believe this is a hardware issue. If it is, they need to tell us specifically what is happening that makes our Xbox faulty on only one game. Never heard of that before. Why does every other game work fine with no crashing? Only the Xbox Series X/S version of BF2042 is crashing for ppl on the Series X/S after going through all of the troubleshooting steps, different controllers (someone suggested elite series 2 is a possible cause) etc. Is EA going to address this issue or can we get a more specific technical explanation?

Can a faulty controller cause games to crash to dashboard?