Cambio de correo[Translation-Mail change]

ANGEL EMM · Jul 28, 2020

Buen día, llevo con mi XBOX desde hace 5 años, pero en ese entonces yo no tenía correo así que mi padre me prestó el suyo para poder jugar, pero el problema es que ya necesito usar mi propio correo. Entonces quisiera preguntar si se puede cambiar nada más
la dirección de correo electrónico pero que la cuenta en el XBOX con todos los logros y cosas exclusivas y que he comprado se puedan pasar a mi correo?

Más que nada esto me preocupa ya que he gastado dinero en personajes y aparte tengo juegos con versiones del día uno y no me gustaría perder todo eso.

Gracias por su atención.

[Translation-Good morning, I have been with my XBOX for 5 years, but at that time I did not have mail so my father lent me his to play, but the problem is that I already need to use my own mail. So I would like to ask if the email address can only
be changed but that the account on the XBOX with all the achievements and exclusive things that I have bought can be passed to my email?More than anything this worries me since I have spent money on characters and apart I have games with versions of day one
and I would not like to lose all that.Thanks for your attention.]

:)

XBF Brad A

Hi Angel,

Thanks for reaching out to the forums. I'm sorry to inform you the option to transfer saved data, achievements and any/or game purchases from another Microsoft Account will not be possible. We currently do not have an available feature. The one
step we have available is changing the primary email on the Microsoft account.
You can however set up home consoleon your main profile.
Note:If you choose to remove an alias that uses a Microsoft domain such as @hotmail.com, @outlook.com, or @live.com, that alias will be completely deleted and will not be available to sign in to any Microsoft
services. A microsoft and Xbox account are one and the same. As there is nothing more I will be locking this thread.

Hope this helps.

Brad

Diego Granados

No puedo recuperar nada con eso, cambiaron el correo de mi cuenta de xbox live

-[Translation - I can not recover anything with that, they changed the mail from my Xbox Live account]

XBF Brad A

Hello Coki,

Thanks for coming to the forums. Was the informal email a Microsoft domain like Hotmail, Outlook, Live or MSN? If so when the account is deleted so will the email be deleted. If the account was made with a non Microsoft email like G-mail, yahoo. You should
be able to use it again.

On a side note, the account he made with the informal email, you can add his formal email as a secondary to the account also. Here is a page on how to

add a new alias.

Thanks,

Brad

XBF Felixx P

Hello Totoro chiby!

Thanks for reaching out to Xbox forums support.

When you say that you're trying to change the mail, do you mean that you're

trying to change the email associated to you Microsoft account? Let us know!

How to change the email address associated with your Microsoft account

We look forward to hearing back from you.

Felix

Xbox forums support

Ricardo Cintra

What error code does he show you?

Cambio de correo[Translation-Mail change]