Call of Duty: Warzone causes my Xbox One X to completely shut down

Hello @MaxHerrero, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend following the troubleshooting steps mentioned on the link below:

Troubleshoot Xbox console unexpectedly turning off | Xbox Support

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming

Call of Duty: Warzone is coming to Xbox tomorrow

An active Xbox Live Gold or Xbox Game Pass Ultimate membership is required to play.

Launch times:

For Modern Warefare owners:

Download Size: 15-22GB (Depending on Language and region)

• US (PDT): 8 am (3/10)
• Brazil (BRT) 12 pm (3/10)
• UK (GMT/UTC): 3 pm (3/10)
• Germany (CET): 4 pm (3/10)
• Singapore (SGT): 11 pm (3/10)
• South Korea (KST): 12 am (3/11)
• Australia (AEDT): 2 am (3/11)

Free for Everyone:

Download Size: 80-100GB (Depending on Language and region)

• US (PDT): 12 pm (3/10)
• Brazil (BRT) 4 pm (3/10)
• UK (GMT/UTC): 7 pm (3/10)
• Germany (CET): 8 pm (3/10)
• Singapore (SGT): 3 am (3/11)
• South Korea (KST): 4 am (3/11)
• Australia (AEDT): 6 am (3/11)

Links below will go live at the times above:

Game (No pre-download): https://www.microsoft.com/store/productid/9MWWNMH6Z0JH

Support Links:

• Call of Duty: Warzone Twitch Rewards:
  https://support.activision.com/call-of-duty-warzone/articles/call-of-duty-warzone-twitch-rewards
  
• Connecting to Warzone: https://support.activision.com/call...les/connecting-to-a-call-of-duty-warzone-game
  
• Crashes or Game Freezes in Warzone: https://support.activision.com/call...ashes-or-game-freezes-in-call-of-duty-warzone
  
• Improving Lag and In-game Performance in Warzone: https://support.activision.com/call...d-in-game-performance-in-call-of-duty-warzone
  
• Known Issues in Warzone: https://trello.com/b/PNA6fkWY/infinity-ward-modern-warfare
  
• Call of Duty: Modern Warfare In-Game Account Registration: https://support.activision.com/call...-of-duty-warzone-in-game-account-registration
  
• Warzone Installation and Setup: https://support.activision.com/call...s/call-of-duty-warzone-installation-and-setup
  
• Crossplay and Cross-Progression in Call of Duty:
  Warzone: https://support.activision.com/call-of-duty-warzone/articles/crossplay-and-cross-progression-in-call-of-duty-warzone
  
• Warzone Gameplay FAQ:
  https://support.activision.com/call-of-duty-warzone/articles/call-of-duty-warzone-gameplay-faq
  
• Warzone FAQ: https://support.activision.com/call-of-duty-warzone/articles/call-of-duty-warzone-faq
  
• Call of Duty: Warzone Feedback and Bug Reporting: https://support.activision.com/call...ll-of-duty-warzone-feedback-and-bug-reporting
  
• Using COD Points in Warzone: https://support.activision.com/call.../using-the-cod-points-in-call-of-duty-warzone
  
• Using Battle Pass in Warzone: https://support.activision.com/call...using-the-battle-pass-in-call-of-duty-warzone
  
• Call of Duty: Warzone Twitch Rewards: https://support.activision.com/call-of-duty-warzone/articles/call-of-duty-warzone-twitch-rewards
  
• Call of Duty: Warzone Security and Enforcement Policy: https://support.activision.com/call...-duty-warzone-security-and-enforcement-policy
  

Hi there, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

Don't worry, you'll still be able to play Warzone without any problems, it won't be shut down. Various Call of Duty games like MWII, MWIII, and Warzone will now run from the same app called "Call of Duty" in a more integrated way. Even with the release of the new Call of Duty: MWIII, you'll still be able to play Warzone, as new content from the new game will be included in Warzone for free, as has happened in the past with the release of new games. Remember that Warzone is a free-to-play mode, so you won't have to buy or pay for anything to play it on your console.

I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.

Hi Wikus Vandermerwe,

Welcome to Microsoft Xbox Community Forum. I understand that you're experiencing issues with Call of Duty: Warzone on your new Xbox Series X. I'll be happy to assist you with this.



Firstly, I would recommend checking if your Xbox Series X is connected to the internet. You can do this by going to the Settings menu, selecting Network, and then checking the status of your internet connection. If your Xbox is not connected to the internet, please connect it to a stable internet connection.



If your Xbox is connected to the internet, the next step would be to check if there are any updates available for Call of Duty: Warzone. You can do this by going to the My games & apps section, selecting Call of Duty: Warzone, and then checking for updates. If there are any updates available, please download and install them.



If there are no updates available, you can try clearing the cache on your Xbox Series X. To do this, press and hold the power button on your Xbox until it turns off completely. Then unplug the power cable from the back of the console and wait for 10 seconds. After that, plug the power cable back in and turn on your Xbox. This will clear the cache on your Xbox and may resolve the issue.



If the issue persists, you can try uninstalling and reinstalling Call of Duty: Warzone. To do this, go to the My games & apps section, select Call of Duty: Warzone, press the Menu button on your controller, and then select Uninstall. After the game is uninstalled, go to the Microsoft Store and reinstall Call of Duty: Warzone.



If none of the above steps work, you can try contacting Activision support for further assistance. They may be able to provide additional troubleshooting steps or escalate the issue to their development team.



I hope this helps resolve the issue you're experiencing with Call of Duty: Warzone on your Xbox Series X. Let me know if you have any further questions or concerns.

Kind regards,
Marrion

The Xbox isn't running hot. I can turn it back on and jump into any other game and play just fine. I've done a complete reset on it as well. Deleted the game and redownloaded. The game boots up. But as soon as I start a match is when it crashes. Again, its
an issue that was identified before and was said to be patched, but not for everyone.

Here's a link that discussed this issue along with Infinity Ward acknowledging it.

https://mspoweruser.com/call-of-duty-modern-warfare-crashing-xbox-one-x/