Call of duty mw3. Can't access content and rejected for refund

Discus and support Call of duty mw3. Can't access content and rejected for refund in XBoX Games and Apps to solve the problem; I game share with my brother we bought mw3 on his Xbox. I tried to upgrade to the vault edition, I haven't received anything from my £30! I asked for a... Discussion in 'XBoX Games and Apps' started by MANSABADMAN91, Dec 5, 2023.

  1. MANSABADMAN91
    MANSABADMAN91 Guest

    Call of duty mw3. Can't access content and rejected for refund


    I game share with my brother we bought mw3 on his Xbox. I tried to upgrade to the vault edition, I haven't received anything from my £30! I asked for a refund and got rejected. How can you rejected me for something I haven't received?

    :)
     
    MANSABADMAN91, Dec 5, 2023
    #1
  2. ngocphi Win User

    Call of duty mw3. Can't access content and rejected for refund

    Yep np I doubled checked with Activision since the question kept popping up
  3. ngocphi Win User

    Call of duty mw3. Can't access content and rejected for refund

    I checked with Activision support

    I created a ticket

    @op

    You have to be the owner of the game in order ti use the vault upgrade

    GAMEshare doesn't allow for the upgrade to be usrd you would.have to buy.the base game
  4. Tomm_A Win User

    Call of duty mw3. Can't access content and rejected for refund

    Hello ngocphi,

    Thank you for sharing the information. Not everyone is aware of this and glad we got a more accurate information from the game support team. Thanks for your help.

    Best regards,

  5. Tomm_A Win User

    Call of duty mw3. Can't access content and rejected for refund

    Hello MANSABADMAN91,



    We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)





    Thank you for your understanding.



    Respectfully,

  6. Tomm_A Win User

    Call of duty mw3. Can't access content and rejected for refund

    Hello MANSABADMAN91,



    Greetings!



    Thank you for posting in Microsoft Community.



    It appears that you're having challenges in accessing the content you purchased for Call of Duty MW3 and that your refund request was rejected. Let us check and see on what we can do to help address your concern in a timely manner.



    Firstly, please note that game sharing is not officially supported by Microsoft, and it may cause issues with accessing content or receiving refunds. However, I will do my best to help you with this situation.



    Regarding the upgrade to the vault edition, please check if the content is available in your brother's account, as it may be tied to his account and not yours. If it is not available, please let us know so that we can investigate the issue and provide you with a solution.



    Regarding the refund request, please note that Microsoft has a refund policy that outlines the conditions for refunds. If your request was rejected, it may be because it did not meet the criteria for a refund. However, you can reply to the email from our online refund's team to appeal.



    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,

Thema:

Call of duty mw3. Can't access content and rejected for refund

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