Call of Duty Modern Warfare won't let me play multiplayer

Try everything that won't let me pre-order call of duty modern warfare remastered on

Xbox

Are you playing Call of Duty: Modern Warfare 2 or Call of Duty: Black Ops? With Call of Duty: Modern Warfare 2 an issue could be you are trying to play split screen online multiplayer over Xbox Live. Call of Duty: Modern Warfare 2 does not support split
screen online multiplayer. On the other hand if you are playing Call of Duty: Black Ops split screen online multiplayer is support however both accounts must be gold subscriptions (unless the 2nd user is signed in as a guest). If this problem proceeds please
power off your console and wait some time and try again. Good luck!

Call of Duty 4: Modern Warfare - Faultless multiplayer

Hello @CalumH1, I hope everything is going well for you!

I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

According to the explanation you have provided, I believe your console might need either a network reset or just a system refresh. Therefore, you will only need to follow those simple troubleshooting steps that I will provide you with and your issue should be fixed.

Please try checking your privacy and online safety settings first:

Manage Xbox online safety and privacy settings | Xbox Support

The following troubleshooting step will help you clear out your MAC address:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

Another step that you can try to resolve the issue, would be to remove and re-add your account. In order to do that please go to: settings> account> remove accounts> remove your account.

You could also try this troubleshooting step to clear any corrupted data from your device:

1- Go to settings on your Xbox

2- Select system

3-Select storage

4- Clear local saved games and your console will automatically restart

Note: When doing this step please make sure that you always play online so that all your data is saved to the cloud

If the issue still persists after going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 10-15 seconds plug all your cables back in and then restart your console.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Hi @anbuj001

You get the "Oops.not sure what happened here. Please try again later." when you try and install the multiplayer pack from within the Call of Duty Modern Warfare 2019 game. This is the error I was getting. If you close the window you will see the dreaded PILUM error code!

So as per my post, you need to navigate to the Call of Duty Modern Warfare 2019 game in the Xbox game store, choose the Call of Duty: Modern Warfare - Digital S..." edition and then scroll down to the "In This Bundle" portion.

Then choose the multiplayer pack for Call of Duty Modern Warfare and install that.

The reason for the error is because Call of Duty Warzone versions have been updated, but the Call of Duty Modern Warfare 2019 game multiplayer included version link has not, hence the error you get.

Hopefully this helps you resolve this issue!