Call of Duty Crashing Console

Exotic Z71 · Dec 31, 2023

I see multiple people having issues with the new cod crashing there games but it seems everyone can at least get past the starting menu. When I first purchased MW2 I was having this issue, when through activision support, they sent me to Microsoft, and they stated like I’ve seen multiple times in this forum that it’s an issue with the game. Well stupid is as stupid does and I spend the 55$ yesterday to buy MW3 on sale. Tried loading the game and it instantly froze my console, crashed the game out, and the crashed the console. I tried instantly going back in to my order history to get the game refunded, and can’t do that, so now out the money for the game a second time, and still not able to play.

:)

Jdh5153

Having the same issue with multiple games (Call of Duty and RYSE). In Call of Duty it was crashing from the menus and in RYSE it crashed during gameplay.

Hoskayra

Hello Exotic Z, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

Remember that this is a possible solution, if it doesn't work for you we can try another one.

I am very sorry for the problem you are going through, if you want to request a REFUND for this, there is a form, which is as follows:

https://support.xbox.com/forms/request-a-refund

There you will have to fill out the form with some information that will be requested and you should know that in case the refund request is rejected, you will have to respond to the email they sent you explaining the reason for your refund so that the team in charge can review the request again.

You should also know that game refunds must be made before 14 days have passed since the game was purchased and the game has not been played for a long time, that is, considerable hours of play have not been accumulated. Otherwise, if these prerequisites are not met, the game cannot be refunded.

Subscriptions can be refunded within 30 days of purchase.

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.

BakyOsijekHr

More about an issue with MW: Link

T3chnlgydude

Yeah it is a common problem. Especially on the Xbox One X

They are aware of the issue:

https://www.windowscentral.com/call...ng-xbox-one-x-consoles-infinity-ward-responds

zl DiviNe lz

It would be great if Activision games were available in the catalog like Call Of Duty and Crash Bandicoot

Call of Duty Crashing Console