Call of duty Cold War not showing owned in the store

Discus and support Call of duty Cold War not showing owned in the store in XBoX Games and Apps to solve the problem; Anyone know the fix? I preordered, have been playing it up to the last update, game is still installed, all boxes check, start the game and get... Discussion in 'XBoX Games and Apps' started by MikeR_632, Dec 12, 2020.

  1. MikeR_632
    MikeR_632 Guest

    Call of duty Cold War not showing owned in the store


    Anyone know the fix?

    I preordered, have been playing it up to the last update, game is still installed, all boxes check, start the game and get blackout trial is ended, purchase full version.

    the problem is the game is not showing up as owned in the store and there doesnt aeem to be anyone to contact to fix it

    :)
     
    MikeR_632, Dec 12, 2020
    #1
  2. AllAlexi Win User

    Call of Duty Black Ops Cross Gen Upgrade

  3. XBF Zineb F Win User

    Call of duty Cold War not showing owned in the store

    Hello there @MikeR_632, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. The situation regarding Call of Duty Black Ops Cold War was declared to be a service outage in our official website https://support Xbox
    Status | Xbox Support    ; However, I would like you to sign in with your account in our website https://support.xbox.com/xbox-live-status, click on the service outage announcement bar and follow the instructions to get a notification when the issue is resolved.

    We apologize about the inconvenience but our engineers are always doing their best to resolve the issue as soon as possible for all the passionate gamers out there, and we would like to thank you for reporting the issue.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!

    Feel free to give us your feedback by letting me know if the reply was helpful!
  4. BladeGathers Win User

    I bought the game and it says I have to buy it again

    I preordered call of duty Cold War and it was working fine until last night and now when I try to open it it says “to play this, you’ll need to buy it” and in my full library it doesn’t show up but in the store it says I own it
  5. Francia J. Win User

    I have no Content packs for Black Ops Cold War

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Sine this is a physical disc game, simply search the content packs directly on Microsoft Store. Here you go:

    Call of Duty: Black Ops Cold War - Content Pack 1

    Call of Duty: Black Ops Cold War - Content Pack 2

    Call of Duty: Black Ops Cold War - Content Pack 3

    Call of Duty: Black Ops Cold War - Content Pack 4
  6. JoshuaDichiera Win User

    Cold War suck on starting screen

    https://www.microsoft.com/en-au/store/p/call-of-duty-black-ops-cold-war-cross-gen-bundle-u/9mxpqc207hnm/0010

    This is the product that is the upgrade from Xbox one Cold War to series x version
Thema:

Call of duty Cold War not showing owned in the store

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