Call of Duty: Cold War needs to be purchased (I already own it on disk)

In such type of cases, a power cycle might solve the issue. If you have already tried it, I would recommend checking this link: Troubleshoot issues playing disc games on Xbox | Xbox Support

It has some steps that might actually help since you already have the disc inside!

Tried all of them multiple times. Tbe disk works fine on my girlfriends xbox and my xbox runs other disks perfectly fine aswell. I have fixed the purchase issue but now cant get past the partially installed files.

Hi,

What version of the game do you own and how are you trying to upgrade it?

My understanding is that you need to purchase the upgrade directly via the store on the Series X.

Call of Duty: Black Ops Cold War Editions FAQ

I'm having Is a problem with Call of Duty cold war about 2 weeks ago it quit working and now if I attempt to play the game it is asking me to purchase it I have the game on disk I have already uninstalled and reinstalled the game and it still takes me to the page where I'm supposed to purchase the game I have again tried to reinstall the game from the disk and it has not worked still I am very confused. Xbox one is the system I have . Please somebody help me cause I am not impressed with vanguards zombies and want cold war back.

The game, Call of Duty - Cold war , brought it from game stop , for the Xbox 1 console. I put the disk in it downloaded but still telling me to purchase game So I can play it ,checked today it's only letting me play Zombies and Multiplayer but no Campaign?