Call Of Duty Black Ops Cold War won't get online, therefore, I can't play

Discus and support Call Of Duty Black Ops Cold War won't get online, therefore, I can't play in XBoX Games and Apps to solve the problem; So here's the thing. I bought BOCW (new-gen version, with the xbox one and series included) when I got my Xbox Series S, eventually I deleted it, and... Discussion in 'XBoX Games and Apps' started by Gabriel Valle De Lima, Aug 31, 2021.

  1. Gabriel Valle De Lima
    Gabriel Valle De Lima Guest

    Call Of Duty Black Ops Cold War won't get online, therefore, I can't play


    So here's the thing.

    I bought BOCW (new-gen version, with the xbox one and series included) when I got my Xbox Series S, eventually I deleted it, and the problem began.

    Every time I downloaded the game, it wouldn't connect online and would start asking me to buy the game (when I opened it, it told me I already had it, obviously).

    It gives me some random connection problem, telling me to change to cable and stuff.

    I have done literally everything I could, connected it with cable, changed the wifi, deleted it and downloaded it again, reset my xbox, NOTHING solved the problem.

    Until one day BOCW went free to play and it connected it normally and the problem stopped.

    I deleted it again some time later and the problem restarted.

    I don't want to wait for a free to play every time I want to play the game, and after Vanguard comes out, the ftp periods will end.

    Is anyone else having the same problem, if so, what did you do to solve it, besides the normal ways.

    I have the game for like, 6 months, is there a chance I can get a refund for it?

    :)
     
    Gabriel Valle De Lima, Aug 31, 2021
    #1
  2. Francia J. Win User

    I have no Content packs for Black Ops Cold War

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Sine this is a physical disc game, simply search the content packs directly on Microsoft Store. Here you go:

    Call of Duty: Black Ops Cold War - Content Pack 1

    Call of Duty: Black Ops Cold War - Content Pack 2

    Call of Duty: Black Ops Cold War - Content Pack 3

    Call of Duty: Black Ops Cold War - Content Pack 4
  3. Gabriel Valle De Lim Win User

    Call Of Duty Black Ops Cold War won't get online, therefore, I can't play

    Yes. Tried downloading series gen and x1 gen, tried different settings (different IPS, cable, wifi, etc) with both games too. Still nothing.
  4. SammyVS Win User

    Call Of Duty Black Ops Cold War won't get online, therefore, I can't play

    Got it. On your console did you try to install the backward compatible version instead of the Xbox Series S version?
  5. Gabriel Valle De Lim Win User

    Call Of Duty Black Ops Cold War won't get online, therefore, I can't play

    The same thing happens. I tried with a friend's account (he also have cold war bought, I don't have an account that doesn't have it to try it).

    I borrowed my account to a friend that didn't have BOCW (he has an xbox one) and he downloaded it and it worked normally.
  6. SammyVS Win User

    Call Of Duty Black Ops Cold War won't get online, therefore, I can't play

    You're welcome, Gabriel. Hope this is resolved quickly
Thema:

Call Of Duty Black Ops Cold War won't get online, therefore, I can't play

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