Call of Duty Advanced Warfare Xbox One from 360 upgrade not working

Hi there,

as far as I know the addons are only upgradable, so when bought on the 360 they will be available on the One, but it won't work the other way around. The following links only show upgrade:

support.activision.com/.../Call-of-Duty-Advanced-Warfare-Free-Digital-Upgrades

www.callofduty.com/.../free-upgrade

Call of Duty Advanced Warfare will upgrade for free from 360 to X1 on digital editions only. The offer expires March 31, 2015.

Here's the lie from their own support site

Call of Duty: Advanced Warfare Free Digital Upgrades

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If you purchased a digital copy of Call of Duty: Advanced Warfare for Xbox 360 or PlayStation 3, you can upgrade your game for free within your console family. This offer is valid until March 31, 2105.

Please note: Free digital upgrades are available November 4 in your region.

Follow the steps below to upgrade your digital copy of Call of Duty: Advanced Warfare:

PlayStation 3 → PlayStation 4

Log into your PlayStation 4 using the same SEN account (PSN ID) used to buy/redeem the Call of Duty: Advanced Warfare Digital Base Game or Season Pass on PlayStation 3.

Navigate to the digital content’s location in the PlayStation Store.

Add the item to your download queue and wait for the download to complete.

Xbox 360 → Xbox One

Log into your Xbox One using the same Microsoft Account (Xbox Live Account) used to buy/redeem the Call of Duty: Advanced Warfare Digital Base Game or Season Pass on Xbox 360.

Navigate to the digital content’s location in the Xbox Store.

Add the item to your download queue and wait for the download to complete.

Call of Duty: Advanced Warfare Free Digital Upgrades

Check

Did this solve the issue?

FacebookTwitterE-mailPrint

If you purchased a digital copy of Call of Duty: Advanced Warfare for Xbox 360 or PlayStation 3, you can upgrade your game for free within your console family. This offer is valid until March 31, 2105.

Please note: Free digital upgrades are available November 4 in your region.

Follow the steps below to upgrade your digital copy of Call of Duty: Advanced Warfare:

PlayStation 3 → PlayStation 4

Log into your PlayStation 4 using the same SEN account (PSN ID) used to buy/redeem the Call of Duty: Advanced Warfare Digital Base Game or Season Pass on PlayStation 3.

Navigate to the digital content’s location in the PlayStation Store.

Add the item to your download queue and wait for the download to complete.

Xbox 360 → Xbox One

Log into your Xbox One using the same Microsoft Account (Xbox Live Account) used to buy/redeem the Call of Duty: Advanced Warfare Digital Base Game or Season Pass on Xbox 360.

Navigate to the digital content’s location in the Xbox Store.

Add the item to your download queue and wait for the download to complete.

My comment above where I said that you could get a Xbox 360 version if you bought the Xbox version was wrong. You upgrade from Xbox 360 to Xbox One, or PS3 to PS4. You can't go the other way.

Here is all of the information on the free upgrade:

[quote user="FREE NEXT-GEN DOWNLOAD FAQ"]

As fans around the world are gearing up to enter a new era of combat this November, we have great news for those of you who plan to secure your copy of Call of Duty: Advanced Warfare digitally. Until March 31st, 2015, if you buy
a digital copy of Call of Duty: Advanced Warfare, you will be able to download the next-gen version within the same console family for FREE.



Below we've compiled answers to some of the most frequently asked questions about the program. We will continue to update you as additional information becomes available, so be sure to check back for more.

[/quote]

[quote user="GENERAL QUESTIONS"]

Q: Who is this program available to?

A: For full game free upgrades, this is available only to those who purchase a digital copy of Call of Duty: Advanced Warfare on Xbox 360 or PlayStation®3. Anyone who purchases a physical copy of the game is not eligible for this
offer. All DLC purchased for in-game use, including Season Pass, upgrades for free for purchases of Call of Duty: Advanced Warfare in any format, digital or physical.

Q: Does this offer expire?

A: For full game free upgrades, this offer expires on March 31st, 2015. This means that you must buy/redeem Call of Duty: Advanced Warfare digitally on or before this date to be eligible for the free upgrade. All DLC purchased
for in-game use, including Season Pass, upgrades for free with no deadline.

Q: If I have received access to the Atlas Gorge bonus Multiplayer map, will it carry over once I upgrade?

A: Yes. Upon upgrading to either Xbox One or PlayStation®4 computer entertainment system, you can proceed to the Call of Duty: Advanced Warfare in-game store where you will find the option to download Atlas Gorge. Upon doing so, simply add Atlas
Gorge to your download queue and wait for the download to complete.

[/quote]

[quote user="XBOX QUESTIONS"]

Q: When I buy/redeem the Call of Duty: Advanced Warfare Digital Base Game or Season Pass for Xbox 360, how do I get the free Xbox One version?

A: When you buy/redeem the Call of Duty: Advanced Warfare Digital Base Game or Season Pass for Xbox 360 by March 31st, 2015, you can download the Xbox One copy from the Xbox Store for free by doing the following:

• Log into your Xbox One using the same Microsoft Account (Xbox Live Account) used to buy/redeem the Call of Duty: Advanced Warfare Digital - - Base Game or Season Pass on Xbox 360.
  
• Navigate to the digital content’s location in the Xbox Store.
• Add the item to your download queue and wait for the download to complete.

Season Pass content (which includes DLC 1, 2, 3 & 4) will only be available for full download once released.

Q: When I download the free Call of Duty: Advanced Warfare Digital Base Game for Xbox One, will I still be able to play it on Xbox 360?

A: Yes. Your Microsoft Account (Xbox Live Account) will retain licenses for both consoles.

Q: When I buy the Call of Duty: Advanced Warfare Atlas Pro Edition for Xbox 360, will I also be able to download the Xbox One version of the Season Pass that comes with it for free?

A: Yes. When you buy/redeem the Call of Duty: Advanced Warfare Atlas Pro Edition for Xbox 360 and redeem the Season Pass by March 31st, 2015, you will also be able to download it on Xbox One by doing the following:

• Log into your Xbox 360 and redeem the token for the Call of Duty: Advanced Warfare Season Pass on Xbox Live.
  
• Log into your Xbox One using the same Microsoft Account (Xbox Live Account) used to redeem the Call of Duty: Advanced Warfare Season Pass on Xbox 360.
  
• Navigate to the Season Pass within the Call of Duty: Advanced Warfare content page in the Xbox Store.
  
• Add the item to your download queue and wait for the download to complete.
  

A physical or digital Xbox One version of the Call of Duty: Advanced Warfare game will be required to play this content on Xbox One, sold separately.

Season Pass content (which includes DLC 1, 2, 3 & 4) will only be available for full download once released.

[/quote]

http://www.callofduty.com/advancedwarfare/free-upgrade