call back not working

Discus and support call back not working in XBoX Games and Apps to solve the problem; Hello I have been trying to get a call back for 2 days. It just keeps saying "Something went wrong at our end. We’re working on it." It has been... Discussion in 'XBoX Games and Apps' started by papafsb444, Mar 17, 2022.

  1. papafsb444
    papafsb444 Guest

    call back not working


    Hello

    I have been trying to get a call back for 2 days. It just keeps saying "Something went wrong at our end. We’re working on it." It has been saying this for 2 days. I have tried a landline and a mobile number and neither work. Microsoft say the call back service is working. How do I speak to xbox. I'm in the UK.

    :)
     
    papafsb444, Mar 17, 2022
    #1
  2. Georges C. Win User

    call back not working

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello papafsb444, I believe that the telephone service is not working, try to contact the service via chat.
  3. jwach Win User

    Call back not working

    Doesn't work for me either! Please help!
  4. Dan152### Win User

    call back not working

    It honestly is a joke , it’s the most frustrating platform I ever come across.

    I just want to speak to a human being!
  5. PTVV Win User

    Call me back not working

    Thank you Stephanie, I called my retailer and they`ve agreed a replacement after we were able to talk about how I`d tried, without success, all of the listed fixes from the XBox website.

    I see you are independent but if you have any influence with Customer Service teams at Microsoft, might you recommend, that in the situation Christian describes and I experienced then they correct the wait time and/or find some sort of way to put customers on a list so that they can prioritise those that have been trying for days rather than whomever is lucky at that time. I'll find a way to provide this feedback also.

    Thanks again for taking the time to reply.
  6. Ricardo Lechuga Win User

    CALL ME BACK NOT WORKING

    Hi SufferedDuck9! My name is Ricardo an independent advisor ready to help you with this situation!

    The replacement was recently? If not remember that the warranty period starts from the purchase of the product and doesn't get extended by replacements, unless the replacement it's done at the end of the warranty, then it gets a 30 days extra warranty
Thema:

call back not working

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