Cadeau jeu XBOX [Translation - XBOX game gift]

tibaultlapince · Mar 6, 2019

Salut tous, alors mon problème C'est qu'il y a un mois J'ai precommandé anthem en version démat pour faire une surprise un ami. Le jeu a été facturé mais je l'ai acheté avec mon compte Microsoft et du coup je ne sais pas comment lui envoyer sur son
compte pour qu'il puisse l'installer sur sa XBOX et les seules options qui me sont proposées sont: -installer sur mes appareils Et étant un joueur Ps4 je n'ai pas de compte XBOX donc je ne peux pas lui dire de se connecter avec mon compte pour installer le
jeu depuis sa XBOX

-offrir un ami mais quand je clique dessus ça veut que je rachète le jeu.

Donc en résumé J'ai le jeu en version démat mais jsp comment faire pour le donner mon ami

Merci pour vos réponses

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[Mod Translation - Hi everyone, so my problem is that a month ago I ordered anthem in demat version to surprise a friend.
The game was charged but I bought it with my Microsoft account and suddenly I do not know how to send it to his account so he can install it on his XBOX and the only options that are available to me are: -
install on my devices And being a Ps4 player I do not have an XBOX account so I can not tell him to connect with my account to install the game from his XBOX

- offer to a friend but when I click on it, I want to buy the game.

So in summary I have the game in demat version but jsp how to give it to my friend

Thank you for your answers]

:)

CrazY1985

It seems like you didnt gift the game but bought it on your own account instead.

Ask for a refund and try again.

XBF Amber M

Hi Tibault,

Thanks for reaching out to us in the forums with this issue. If you've purchased Anthem on your own Microsoft account, then the game would be owned by that account and cannot be transferred. As you do not own an Xbox, but a PS4, then you may request a refund
using our Xbox Refund Request Solution for the purchase of the game since you cannot play it.

In regard to purchasing as a gift, below the blue Buy button should be a small blue link that says 'Buy as gift' that you may click and continue with purchasing the game for your friend. Should you run into any trouble, you can refer to our support article: Help
with giving digital games as gifts which contains some handy information and troubleshooting.

Give this a try and please let us know the results.

I hope that this helps you out!

JhonSnow777

Bonjour ... Oui, c’est le seul moyen possible. Lorsque vous achetez quelque chose pour quelqu'un d’autre, c’est toujours comme un cadeau ...

Mais je pense qu'entre-temps, le jeu est un pré-ordre, il ne peut pas être envoyé en cadeau, mais c'est possible avec les jeux déj sortis …

[Translate -

Hello... Yes, it is the only possible way. When you buy something for someone else, it's always like a gift...

But I think that in the meantime, the game is a pre-order, it can not be sent as a gift, but it is possible with the games already released...]

XBF Brad A

Hello Mickael,

Thanks for reaching out to the forums. We understand you are having issues with redeeming a code. We recommend going over the
digital code solution. Even way to request a new code if certain
criteria is met. Let us know how it goes. Also, check your
order history to see if code is redeemed.

Thanks,

Brad

RandyAU93

Are you playing the game on Xbox One or Windows 10? What error appears when you try to start the game?

Translating to French using bing.com/translate:

Jouez-vous le jeu sur Xbox One ou Windows 10? Quelle erreur apparaît lorsque vous essayez de démarrer le jeu?

Cadeau jeu XBOX [Translation - XBOX game gift]