Buying Xbox 360 games on website (pc, mac)

Hello everyone!

Thank you all for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will
be more than happy to answer any questions or provide solutions for any issues. Thank you all again and happy gaming!

Actually, this is a known problem. But microsoft can't be bothered to correct this. Also they will give you the same non-answers like above as if it's your fault. It's not;

You can not buy eg download xbox 360 games with gold on the xbox marketplace on a webbrowser. Only on a console this is possible.

Hello FreewillHarp139,

Thank you for posting on the Xbox forums. We understand that you are unable to complete purchases for backwards compatible games on the Xbox website. There are some instances in which the backwards compatible game must be purchased on an Xbox 360. The
transaction will not be completed if you attempt it on an Xbox One or the Xbox website. We have

a support article that explains more about this scenario. Since the purchase was not able to be completed through different web browsers and devices, we recommend completing this purchase on an Xbox 360. Be sure to let us know the results FreewillHarp139!

It's very sad that this happens, and has been continuing to happen with BC 360 games on the Xbox One. I have had the same issue where I cannot click to "Get" the BC 360 game that is free with Gold. I will press the A button to get the game over and over,
many times, and nothing happens. As the other reply here states, sometimes you need to get the games on an actual Xbox 360. To me, this is a big flaw in the convenience and availability of games in the Games with Gold section. I no longer have my Xbox 360
plugged in, and haven't used it in years. I only use the Xbox One now and I play BC games on it, if I want to play a 360 game. If the game is BC and works on an Xbox One, we should be able to get the game and install it on the Xbox One without issues. Why
lock a game behind unnecessary walls like this? What about people that do not have a 360 anymore, but would like to play an Xbox 360 backwards compatible game on their Xbox One? They just can't get it as advertised, in those cases. This is unfair business
practice and it's not right. I'm honestly not sure if this is a long term oversight that just 'hasn't been fixed yet' or if this is intentional, so Xbox can promote the free GwG but not have to distribute it nearly as much as they normally would by requiring
it to be downloaded on a 360 first (which nobody I know plays on anymore). This needs to be addressed so all Xbox 360 GwG that are backwards compatible can be downloaded on the Xbox One. I am going to miss out on the current one this month again, as I have
on so many previous months, because I do not play on my 360 anymore and only use the Xbox One.

Hi,

9 months ago I complained about how the XBOX 360 Markeplace Website (on PC) didn't work when I buy a game (https://answers.microsoft.com/it-it...e/2a1ce396-f411-4464-b12f-702d6d76bbfc?page=2).

Today, I'm trying to buy Dante's Inferno for XBOX 360 from PC and the problem persists!

Please Microsoft fix it or delete it if you don't want to maintain the website anymore. It's ridicolous.

Btw the fix to this problem is NOT to buy from console, I want to buy from PC.

Since you didnt mention it

Are you getting you must buy from an xbox 360 or adjust your settings ?

If so your only other option other then an xbox 360 is use an adult account as the xbox one doesnt count as a xbox 360