buying with card

Discus and support buying with card in XBoX Games and Apps to solve the problem; Im trying to buy games on my xbox and its saying, we are having trouble processing your payment and we'd like to get it sorted out contact us at... Discussion in 'XBoX Games and Apps' started by Ravage221, Sep 11, 2018.

  1. Ravage221
    Ravage221 Guest

    buying with card


    Im trying to buy games on my xbox and its saying, we are having trouble processing your payment and we'd like to get it sorted out contact us at microsoft support....i have bought things with that card for months why is it saying that?

    :)
     
    Ravage221, Sep 11, 2018
    #1
  2. walkidiot1
    walkidiot1 Guest
    Error buying with card

    I have a problem when I want to buy a digital game with a bank card I get an error saying that I use another payment method that can not obtain authorization for the purchase,I thought it was the card and tried another, and even on another Xbox and still
    could not make the purchase. PUR-ProcessorDeclined that appears
     
    walkidiot1, Sep 11, 2018
    #2
  3. bowlerharry
    bowlerharry Guest
    Buying games with Gift cards

    I can't get it to purchase on my console even though it is less than the amount from the gift card
     
    bowlerharry, Sep 11, 2018
    #3
  4. LegoNinja187
    LegoNinja187 Guest

    buying with card

    Hello, have you tried waiting a while, before trying to purchase the item again? If so, and you are still getting that error message you will need to contact customer support, you can do that

    here    .
     
    LegoNinja187, Sep 11, 2018
    #4
  5. Arminator
    Arminator Guest
    Are you accidentally trying to buy a game while you have set the website or the console to a different country that doesn't match your credit card's address country?

    For example: Your credit card address is from India and you are trying to buy a game while on the US Xbox website or you have set the Xbox language to English USA instead of India?
     
    Arminator, Sep 11, 2018
    #5
  6. Saeleth
    Saeleth Guest
    Hi there,

    Honestly it could be any number of things causing it from an issue on the MS end to an incorrect address on file with your profile that is causing the issue. I would suggest giving MS a call as it'll be the fastest way to get this sorted and likely just
    something very simple they can fix for you buying with card :)
     
    Saeleth, Nov 2, 2018
    #6
  7. LegoNinja187 Win User

    buying with card

    Hello, have you tried waiting a while, before trying to purchase the item again? If so, and you are still getting that error message you will need to contact customer support, you can do that

    here    .
  8. Saeleth Win User

    buying with card

    Hi there,

    Honestly it could be any number of things causing it from an issue on the MS end to an incorrect address on file with your profile that is causing the issue. I would suggest giving MS a call as it'll be the fastest way to get this sorted and likely just
    something very simple they can fix for you :)
  9. Arminator Win User

    buying with card

    Are you accidentally trying to buy a game while you have set the website or the console to a different country that doesn't match your credit card's address country?

    For example: Your credit card address is from India and you are trying to buy a game while on the US Xbox website or you have set the Xbox language to English USA instead of India?
  10. Aventhyz Win User

    Unable to buy left 4 dead 2

    You can buy with pre paid card, credit/debit card or You can buy gift card to buy with your account balance
  11. Aventhyz Win User

    Unable to buy left 4 dead 2

    You can use pre paid card, credit/debit card or even buy gift card to buy the game with You account balance
Thema:

buying with card

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