Buying the wrong game

Discus and support Buying the wrong game in XBoX on Windows to solve the problem; So I accidently bought the wrong version of Minecraft which was the windows 10 version and I'm wondering if I can redeem my money to buy the java... Discussion in 'XBoX on Windows' started by wangclouds90, Jul 2, 2021.

  1. wangclouds90
    wangclouds90 Guest

    Buying the wrong game


    So I accidently bought the wrong version of Minecraft which was the windows 10 version and I'm wondering if I can redeem my money to buy the java edition version.

    :)
     
    wangclouds90, Jul 2, 2021
    #1
  2. XBF Meryem R Win User

    Buying the wrong game

    Hello there!

    If you want to redeem a gift card to buy the other version, of course you can do it. However, if you want you can try requesting a refund on this link Request an Xbox refund | Xbox Support.
  3. {Parity} Win User

    Buy the wrong game

  4. Theory of Game Win User

    buy a dlc of a wrong game

    Hey there Jandan,

    You'll need to reach out to the official support team for this... usually all sales are final, but they can sometimes make exceptions. You can reach them at
    support.xbox.com/contact-us
  5. XsmkstarzX Win User

    i buyed the wrong game

    Sorry to hear you bought the wrong game. If you go online to Microsoft and go to the payments and billing section on your account you will see your order history and from there be able to get help for the specific order.
  6. PalmettoBling Win User

    i buyed the wrong game

    If you go to your
    Microsoft Account page    , and then click on Payments & Billing > Order History, find the purchase in the list, and click on "Get order help" . That page will have details on how to get in touch with the billing department based on your request to request
    a refund. Please note that not all purchases are eligible for a refund, and it might not be granted for your request.
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Buying the wrong game

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