Buying games but VIP stars seem don't work

Discus and support Buying games but VIP stars seem don't work in XBoX Rewards & Social to solve the problem; Hello, This is several times that I buy games on Xbox Live but my VIP Stars counter doesn't increase. Can you verify my account ? Even, sometimes... Discussion in 'XBoX Rewards & Social' started by pTyros, Jul 11, 2017.

  1. pTyros
    pTyros Guest

    Buying games but VIP stars seem don't work


    Hello,

    This is several times that I buy games on Xbox Live but my VIP Stars counter doesn't increase.

    Can you verify my account ?

    Even, sometimes the website tell me buying gold but I already gold since 5 years.

    Thanks you for the help



    :)
     
    pTyros, Jul 11, 2017
    #1
  2. SugarbearKILL
    SugarbearKILL Guest
    Not seeing my VIP stars move up

    I’ve been buying lots of game and not see rewards or my VIP stars
     
    SugarbearKILL, Jul 11, 2017
    #2
  3. warj 84
    warj 84 Guest
    my vip stars

    hello i have been buying and pre odering games but my vip stars never get updated cause am spending lots

    of money on games add on etc... so why am i not getting rewarded accordingly so please update my profile
     
    warj 84, Jul 11, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Buying games but VIP stars seem don't work

    Hello pTyros,

    We see that your VIP star level is accurate. Keep in mind that we only track purchases made from the Xbox store, and that pre-orders, game consumables, and subscriptions are not eligible for MyVIP. You may see your MyRewards page
    to tell you to extend your Gold subscription when you begin to near the end of your current sub. Since we do not load a renewal until your subscription is over, it may take a day or so to load up your continued subscription. Also, you may wish to keep in mind
    that MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
    2016.
     
    XBLRewards8, Jul 12, 2017
    #4
  5. XBLRewards8 Win User

    Buying games but VIP stars seem don't work

    Hello pTyros,

    We see that your VIP star level is accurate. Keep in mind that we only track purchases made from the Xbox store, and that pre-orders, game consumables, and subscriptions are not eligible for MyVIP. You may see your MyRewards page
    to tell you to extend your Gold subscription when you begin to near the end of your current sub. Since we do not load a renewal until your subscription is over, it may take a day or so to load up your continued subscription. Also, you may wish to keep in mind
    that MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
    2016.
  6. xTAYSERx Win User

    Punch Card

    It has told me many times to to join VIP since I've been a member for several years. I always buy digital games but it seems that I guess I don't spend enough
  7. Smwutches Win User

    Xbox Live rewards rebate issue

    As of September 2014, VIP status is no longer based on gamerscore (btw, legend status only have 3% back). VIP status is now based on star levels. You need at least 1 star level in order to receive a VIP rebate.
  8. X1 Riddler 1X Win User

    So appearently my VIP rank went to 4 when it was 5..

    Hello ,

    There is a table for MyVIP levels for your region on the FAQ page at (https://rewards.xbox.com/faq/#vip), under "How is my MyVIP Star Rank determined?" The requirement for five stars for your region is $1800.
    As you request, we will leave this thread unlocked, but cannot guarantee a response.
    so I am literally 200$ short of five star? What was the bracket of last years 5 star since I literally was 5 star VIP not even a month ago if you don't mind me asking..😑
  9. MagsfanXD Win User

    Xbox live rewards and backwards compatible games

    5 star vip so should get 10% on games purchased through xbox.com surely? Thanks
Thema:

Buying games but VIP stars seem don't work

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