Buying Game Pass for a child account

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Laura, this message appears because your child's account is a child and it is not enable for purchases, in which case you can put your child's account in a Family and enable the purchase of the subscription for their account.

The other way to uprgrade from Live Gold to Game Pass Ultimate would be to buy a 25-digit Game Pass Utimate card and redeem it in your child's account, so the time he has of Gold will convert to Ultimate.

You should reach out to support for assistance with that. https://support.xbox.com/en-US/contact-us

Hello Pat713 how are you?
My name is Ezequiel. I'm an Independent Consultant. Unfortunately, when you buy a special edition of a game that has content for online modes, the content will only go to the account of the person who made the purchase, so the content will not be passed on to your child. In this case, you need to buy the same game on your child's account, or ask for a refund.

You don't you need him to sign in am make repurchase which requires the parental password

Family plan is not publicly available except I'm Colombia and ireland

Hello Christopher,my name is Marvina, I will be happy to help you.

I am very sorry for what you are going through understanding your confusion and annoyance, there are two possible reasons why you cannot purchase Game Pass Ultimate on the Xbox One S that you set up for your child.

The first possibility is that your child's account is not old enough to purchase Game Pass Ultimate. The minimum age to purchase Game Pass Ultimate is 18 years old in most countries. You can check the age of your child's account on the account settings page.

The second possibility is that your child's account does not have the proper payment information. To purchase Game Pass Ultimate, you need a valid credit or debit card. You can add payment information to your child's account on the account settings page.

I can give you some possible solutions to help you.

Check the age of your child's account on the account settings page. If your child's account is old enough, follow the steps to add payment information to the account.

If your child's account isn't old enough, you can try creating a new account for yourself and setting the Xbox One S as your primary console. This will allow you to purchase Game Pass Ultimate on your own account.

Source: https://support.xbox.com/help/subscriptions-billing/buy-games-apps/purchase-error-solution

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Marvina.